Claudee Mc Million
Lodi
Summary
U.S. Military veteran with a 10-point veteran's preference and experience performing a variety of human resource functions including providing customer service, managing personnel records, staff entitlements, and disciplinary actions. Compassionate Caseworker known for high productivity and efficient task completion. Specialize in client needs assessment, resource coordination, and case management planning. Excel in communication, empathy, and problem-solving to support clients effectively. Navigate challenging situations with patience and understanding to achieve positive outcomes.
Overview
12
12
years of professional experience
Work History
Caseworker/Support Coordinator
Spectrum Care Management and Counseling
03.2024 - Current
- Create individualized, person-centered care plans for clients
- Assist clients and families in navigating services and accessing community resources for adults with developmental disabilities
- Conduct quarterly home visits and maintain consistent monthly contact via phone
- Monitor service delivery to ensure high-quality care
- Maintain accurate documentation and detailed case notes
- Collaborate with care teams to address changes in service needs or goals
- Ensure compliance with all state and agency care management guidelines
Caseworker
Covenant House
Newark
07.2023 - 03.2024
- Assist in the development, implementation and evaluation of client goal plans.
- Participate in team case management, case review, transition and team meetings.
- Supervise all youth activities. Motivate youth.
- Ensure a safe, healthy environment which reflects organization's principles.
- Facilitate and monitor group support services including meals, activities and sessions.
- Document information regarding all client interaction, caseload progress and outside agency contact.
- Complete all status and grant related documentation including census, intake and discharge, youth profiles and assessments.
- Ensure allocation and documentation of petty cash, youth savings, and resources.
- Worked with a diverse adult population, including those with developmental and intellectual disabilities.
Corporate Relations Manager
Jersey Cares
Livingston
08.2021 - 03.2023
- Organized and scheduled in-person and virtual events for corporate partners throughout New Jersey, New York, Pennsylvania, and other states as a nonprofit focused on volunteer engagement.
- Worked within specific budgets to order supplies for events.
- Organized hands-on events to revitalize and support local schools, shelters, food banks, child advocacy programs, and other nonprofit organizations.
- Created websites and flyers for volunteer registration for events.
- Created kit assembly projects based on corporate partner's focus of impact.
Account Manager
All American Healthcare
Newark
02.2019 - 11.2019
- Operated as the lead point of contact for all matters specific to assigned accounts.
- Built and maintained strong, long lasting customer relationships.
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
- Supplied timely and adequate staff to facilities as needed.
- Developed new business with existing clients or identified new clients to meet sales quotas.
- Prepared reports on account status.
- Terminated and hired staff based on company regulations.
Human Resources Specialist
United States Army
05.2014 - 03.2016
- Assisted in assigning new military personnel to various positions within the organization.
- Welcomed new personnel into organization and introduced them to their commanding staff.
- Provided direction to employees leaving the organization, ensuring departing staff had any paperwork needed to transition out of the company.
- Handled personnel actions including employee entitlements, retirement, family separation, and allowances.
- Updated personnel records for a 300-staff organization which included occupational specialties held, deployment history, schooling and/or degrees, demographic information, training beneficial to promotion, and awards received.
- Recorded employee attendance status daily for accountability purposes.
Education
Master of Arts - Social Work
SETON HALL UNIVERSITY
South Orange, NJ 01-2028
Bachelor of Arts - Criminal Justice with Psychology minor
SETON HALL UNIVERSITY
South Orange, NJ01.2021
Associate of Arts - Psychology
SALEM COMMUNITY COLLEGE
Carneys Point, NJ12.2017
Skills
- High level of motivation and dedication
- Ability to multitask, and adapt to new environments
- Family engagement
- Proficient in Microsoft Office, Excel, and PowerPoint
- Excellent communication skills
- Case management
- Client advocacy
- Service coordination
- Documentation accuracy
- Effective communication
- Records management
- Crisis management
Timeline
Caseworker/Support Coordinator
Spectrum Care Management and Counseling
03.2024 - Current
Caseworker
Covenant House
07.2023 - 03.2024
Corporate Relations Manager
Jersey Cares
08.2021 - 03.2023
Account Manager
All American Healthcare
02.2019 - 11.2019
Human Resources Specialist
United States Army
05.2014 - 03.2016
Master of Arts - Social Work
SETON HALL UNIVERSITY
Bachelor of Arts - Criminal Justice with Psychology minor
SETON HALL UNIVERSITY
Associate of Arts - Psychology
SALEM COMMUNITY COLLEGE