Claudette Bell
Fresno
Summary
Dedicated and compassionate nurse with progressive career history in direct patient care, triage and care coordination in fast-paced focus on team collaboration and achieving outcomes. Reliable, adaptable, and skilled in critical thinking and time management. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
28
28
years of professional experience
1
1
Certification
Work History
RN Service Unit Department Manager AFM
Kaiser Permanente
05.2022 - Current
- Developed a strong department culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Accomplishment of multiple assigned task within established time frames.
- Implemented cost-saving measures to balance department budget while maintaining a high quality of nursing care.
- Championed best practices and knowledge-sharing in AFM, promoting a culture of continuous improvement and professional growth.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Conduct analysis of service and quality reports to identify areas for improvement, with a focus on scheduling and accessibility.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Asst Nurse Manager MOR/CVOR Registered Nurse
Kaiser Permanente
09.2021 - 05.2022
- In charge of hiring, training, and supervising the CVOR staff, ensuring they consistently perform at their highest level.
- Oversaw over 110 nurses and allied personnel in 11 operating rooms, delivering effective nursing guidance and ensuring top-notch patient satisfaction.
- Effectively collaborated with interdisciplinary teams to create tailored care plans for patients with complex needs, ensuring successful surgical care delivery.
- Ensured regulatory compliance by maintaining accurate education and compliance records and staying up-to-date on evidenced-based nursing care.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Service Head Cardiac, Thoracic, & Vascular Service
Stanford Health Care
05.2018 - 09.2021
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Coordinated with other departments to maintain streamlined and productive workflow (Supply Chain, SPD, and Vendors).
- Mentored new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
RN Supervisor CVOR
Community Regional Medical Center Level 1 Trauma
02.2014 - 05.2018
- Recruited, hired and trained CVOR staff, providing direct supervision, ongoing staff development and continuing education to the team.
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Created a comprehensive Orientation Plan for new staff to ensure safe and efficient care delivery.
- Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed (reduction of infection rates through improved surgical practices).
- Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.
- Maintained regulatory compliance by conducting regular audits, reviews, and updates on policies and procedures.
- Monitored and inspected staff processes to eliminate hazards during surgery while ensuring continuous compliance with regulations.
RN Practice Coordinator Main Operating Room
St Agnes Medical Center
07.2013 - 02.2014
- Managed the recruitment, hiring, and onboarding process for new team members to maintain optimal staffing levels at all times.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Addressed and remedied all patient or team member issues.
Staff RN IV CVOR
St Agnes Medical Center
07.2011 - 07.2013
- Function as Circulating or Scrub Nurse as needed.
- Assisted with onboarding new staff members, providing orientation and support.
- Maintained strict adherence to hospital regulations, ensuring compliance with all relevant laws and guidelines for surgical operations.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Staff RN IV CVOR
Beebee Medical Center
03.2008 - 07.2011
- Circulating & Scrub RN Role
- Infection Control Liaison
- Assisted with onboarding new staff members, providing orientation and support.
Staff RN II Main Operating Room
Good Samaritan Hospital Level 1 Trauma Hospital
01.2007 - 03.2008
- Scrub and Circulating RN duties.
- Surgical care provided to Adult and Pediatric Patients.
- Assisted with onboarding new staff members, providing orientation and support.
Senior Staff RN Theatres and Recovery Unit
Runnymede BMI Private Hospital
04.2003 - 11.2006
- Circulating & Scrub RN role.
- Provide surgical care to Adult and Pediatrics.
- Charge RN responsibilities in the Recovery Room (PACU). Evaluated patient progress post-surgery & adjust treatment care as necessary.
- Mentored junior staff members in best practices in the OR & PACU.
Senior Staff RN MOR
St Peter's NHS Trust Level 1 Trauma Hospital
04.2003 - 05.2005
- Provide Surgical care to Adults and Pediatrics.
- Charge RN Responsibilities night shift.
- Duties include recovering patients during post-anesthesia care.
- Promote best practices in the OR during mentoring of junior staff members.
Senior Staff Nurse
St Vincent's Private Hospital
01.2002 - 12.2002
- Scrub & Circulator Role in CVOR and allied specialties. Surgical care for Adults and Pediatric population.
- Mentored junior nurses, providing guidance on clinical skills and professional development.
Senior Staff Nurse
Harley Street Clinic
10.2000 - 12.2001
- Achievement: Worked directly with Professor Magdi Yacoub, a prominent figure in heart valve surgeries and the pioneer of the UK's first combined heart and lung transplant in 1983.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Staff Nurse Theatres
St Peter's NHS Trust Level 1 Trauma Hospital
04.1999 - 09.2000
- Scrub & Circulating OR Nurse providing care to both Adults & Pediatric population.
- Rotated in Post Anesthesia Care Unit.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
Operating Room Staff Registered Nurse II
Philippine Heart Center for Asia Level 1 Trauma
09.1996 - 04.1999
- Scrub & Circulating RN Role
- Enhanced patient safety by implementing strict adherence to surgical protocols and guidelines.
Education
Master of Health Care Administration - Organizational Leadership
University of Phoenix
06-2024
Bachelor of Science - Nursing
University of Santo Tomas
Manila, Philippines03-1995
Skills
- Customer service & staff management
- Critical Clinical judgment
- Compassion and empathy
- Quality & Service improvement
- Problem-solving
- Training and mentoring
- Health promotion
Accomplishments
2024 Recognition from TPMG Fresno Quality Team regarding work on Blood Pressure Initiative in AFM.
2023 Recognition from TPMG Fresno Exceptional Care Team on ISQ Most Improved - AFM Nursing Staff
2022 Recognition from TPMG MGA Innovation Award Winner (INNOVATOR) for work on Opening URI Seasonal Clinic.
Education Highlights
- Cardiac Specialty Programs, 2014-2018
- Leadership Workshop, CRMC, 2017
- Communication Techniques and strategies in handling employees, 2015
- Alpha Leadership Training Program, 2015
- AORN Conference, Denver Colorado, 2015
- Crucial Conversation, 2 day Workshop for Supervisors, SAMC, CA, 2013
- Sexual Harassment Course for Supervisors, 2013
- Minimally Invasive Cardiac Surgery Technique, Royal Oaks, Michigan, 2012
- ABIOMED LVAD Training Center, Philadelphia, 2010
- AORN Conference, Chicago, 2009
- 3 Day Recovery Room Seminar – London, England, 2005
- Mentorship and Leadership Course, Southbank University, London, England, 2001
- Heart Center Medical Mission, Philippines, 1998
- Philippine Heart Center Critical Care Course (Cardiac), 1999
Professional Registration
Active: California License
Not Active: New York, Delaware, NMC (UK), NBV (Australia), PRC (Philippines)
Affiliations
- AHA, ANA, CNOR, AORN
Certification
ACLS, PALS, BLS
CNOR
Wound Care Nurse - Certified
Languages
English
Full Professional
Tagalog
Full Professional
Timeline
RN Service Unit Department Manager AFM
Kaiser Permanente
05.2022 - Current
Asst Nurse Manager MOR/CVOR Registered Nurse
Kaiser Permanente
09.2021 - 05.2022
Service Head Cardiac, Thoracic, & Vascular Service
Stanford Health Care
05.2018 - 09.2021
RN Supervisor CVOR
Community Regional Medical Center Level 1 Trauma
02.2014 - 05.2018
RN Practice Coordinator Main Operating Room
St Agnes Medical Center
07.2013 - 02.2014
Staff RN IV CVOR
St Agnes Medical Center
07.2011 - 07.2013
Staff RN IV CVOR
Beebee Medical Center
03.2008 - 07.2011
Staff RN II Main Operating Room
Good Samaritan Hospital Level 1 Trauma Hospital
01.2007 - 03.2008
Senior Staff RN Theatres and Recovery Unit
Runnymede BMI Private Hospital
04.2003 - 11.2006
Senior Staff RN MOR
St Peter's NHS Trust Level 1 Trauma Hospital
04.2003 - 05.2005
Senior Staff Nurse
St Vincent's Private Hospital
01.2002 - 12.2002
Senior Staff Nurse
Harley Street Clinic
10.2000 - 12.2001
Staff Nurse Theatres
St Peter's NHS Trust Level 1 Trauma Hospital
04.1999 - 09.2000
Operating Room Staff Registered Nurse II
Philippine Heart Center for Asia Level 1 Trauma
09.1996 - 04.1999
Master of Health Care Administration - Organizational Leadership
University of Phoenix
Bachelor of Science - Nursing
University of Santo Tomas
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