CLAUDETTE MICHELLE DITTMEIER
West Jordan
Summary
Highly skilled Resource Manager with strong background in team building, project management, and strategic resource allocation. Demonstrated ability to create efficient operational strategies that optimize resources and drive growth. Strengths include problem-solving, leadership, and effective communication. Previously implemented innovative solutions resulting in improved productivity and reduced costs.
Overview
9
9
years of professional experience
Work History
Customer resource manager
Tesla
Draper
01.2025 - Current
- Managed resource allocation for multiple projects across diverse teams.
- Developed and implemented strategies for optimizing resource utilization.
- Coordinated cross-functional communication to enhance project efficiency.
Mortgage Loan Processor
Robert Half
03.2022 - 04.2024
- Streamlined mortgage loan processing workflows at Robert Half
- Boosted team collaboration and productivity
- Introduced data tracking system for operational efficiency
Senior Loan Processor
Brilliant company
02.2020 - 03.2022
- Steered Covid-19 EIDL loan analysis aiding distressed small businesses and nonprofits
- Managed loan processing and compliance in line with SBA regulations
- Ensured loan files met characteristic requirements, collateral, and terms
- Expedited loan approvals for over 150 businesses, ensuring swift economic relief.
- Orchestrated rapid EIDL loan approvals, impacting over 150 businesses positively.
Mortgage Refi Loans Processor
PLUS, ONE COMPANY/village capital and investments
08.2018 - 03.2020
- Managed all incoming sales calls, ensuring customer satisfaction and profitability
- Effectively resolved customer issues, fostering strong relationships
- Successfully developed new business through networking and leads
- Boosted loan processing efficiency by streamlining client interactions.
Business Development Manager
STEPHEN WADE AUTO CENTER
12.2016 - 07.2018
- Drove vehicle sales, consistently meeting company targets
- Cultivated out-of-state business opportunities
- Delivered exceptional customer satisfaction
- Leveraged CRM techniques to secure referrals
- Passionately expanded client base into new states, significantly increasing market share.
Education
Bachelor Of Science - Psychology
SIU At Carbondale
Carbondale, IL05.1990
Skills
- Business Development
- Lead Generation
- B2B
- Cold Calling
- Sales
- Data Entry
- CRM
- Account Management
- Salesforce
- Receptionist
- MS Office
- Inventory Management
- Exceptional interpersonal communication
- Negotiation Expert
- Document Review
- Process Control
- Discrepancy Research and Resolution
- Microsoft Excel
- Interpersonal Communication
- Document Management
- Recordkeeping expertise
- Records Management
- Critical Thinking
- Document Control
- Customer Service
- Process auditing
- Recordkeeping proficiency
- Information Protection
- Teamwork and Collaboration
- Loan Payment Processing
- Attention to Detail
- Data entry background
- Multitasking and Organizing
- Data file transferring
- Paperwork management
Employment Gap
Relocated from Texas to Utah.
Timeline
Customer resource manager
Tesla
01.2025 - Current
Mortgage Loan Processor
Robert Half
03.2022 - 04.2024
Senior Loan Processor
Brilliant company
02.2020 - 03.2022
Mortgage Refi Loans Processor
PLUS, ONE COMPANY/village capital and investments
08.2018 - 03.2020
Business Development Manager
STEPHEN WADE AUTO CENTER
12.2016 - 07.2018
Bachelor Of Science - Psychology
SIU At Carbondale
Similar Profiles
Diana VencesDiana Vences
Production Associate at TeslaProduction Associate at Tesla
Geraldine Adams MendozaGeraldine Adams Mendoza
Production Associate at TeslaProduction Associate at Tesla
Eric GonzalesEric Gonzales
Engineering Technician - CQFR / R&D Division at TeslaEngineering Technician - CQFR / R&D Division at Tesla
Kevin SchrollerKevin Schroller
Automotive Collision Technician at TeslaAutomotive Collision Technician at Tesla
Mary Jane VanisiMary Jane Vanisi
Delivery Driver at AmazonDelivery Driver at Amazon