Claudette Ockander
Pittsburg,California
Summary
Proven International Logistics Specialist with a track record of optimizing shipping routes and mastering customs regulations for American International Supply Incorporated. Leveraged analytical thinking and a detail-oriented approach to reduce shipping costs and enhance supplier relationships, achieving significant improvements in customer satisfaction and operational efficiency. Results-driven logistics specialist successful at working alone or as part of team to achieve challenging targets. Skilled in leading and directing team activities, coordinating projects and achieving goals with enterprising mindset. Bringing thirteen years of experience and desiring challenging position with room for advancement.
Overview
22
22
years of professional experience
Work History
International Logistics Specialist
American International Supply Incorporated
01.2011 - 05.2024
- Managed 30+ shipments to Middle East, Japan, China, Singapore, Philippines and India.
- Worked with multiple freight forwarders and vendors to consolidate material.
- Coordinated transportation schedules and ensuring timely delivery to final destination.
- Oversaw customs clearance procedures, navigating complex regulations to avoid costly fines or delays in shipments.
- Reduced shipping costs for company by negotiating better rates with carriers and optimizing shipping route.
- Prepared invoices and all necessary documents(certificate of origin, Certificate of Conformity and Schedule B#) for oversea shipments.
- Consolidated incoming material and supervised loading of containers.
- Improved customer satisfaction by resolving shipment issues promptly and maintaining clear communication throughout process.
- Used UPS Ground/International, FedEx Ground/International and DHL Express online services to move material from vendor's facility to freight forwarder or directly to overseas customers.
- Created/maintained logs for shipments, deliveries and will call.
- Assisted sales with submittals.
Data Entry/Purchasing Specialist
American Plumbing Supply International
03.2002 - 06.2009
- Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
- Streamlined purchasing processes by implementing efficient procurement strategies, resulting in cost savings.
- Negotiated favorable payment terms with suppliers, improving cash flow management for the organization.
- Maintained accurate records of all purchasing activities, ensuring compliance with company policies and industry regulations.
- Managed 30+ purchase orders from initiation to closure, ensuring accuracy and adherence to established policies and procedures.
- Resolved discrepancies between invoices and purchase orders in a timely manner, maintaining strong financial controls within the department.
- Maintained complete documentation and records of all purchasing activities.
- Maintained documentation for all purchases.
Education
Bachelor of Arts - Home Economics
San Francisco State University
San Francisco, CA05.1994
Skills
- Route Optimization Strategies
- Customs regulations knowledge
- Shipping and receiving operations
- Analytical thinking abilities
- Detail-oriented approach
- Adaptability to Change
Timeline
International Logistics Specialist
American International Supply Incorporated
01.2011 - 05.2024
Data Entry/Purchasing Specialist
American Plumbing Supply International
03.2002 - 06.2009
Bachelor of Arts - Home Economics
San Francisco State University
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