Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
BusinessAnalyst

Claudette Walker

Data Entry Specialist
Peach Springs,AZ

Summary

Competent Hualapai Behavioral Health Administration Assistant knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.

Overview

14
14
years of professional experience

Work History

Hualapai Behavioral Health Admin. Assistant

Hualapai Tribe
Peach Springs, AZ
08.2018 - Current
  • Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing these changes as approved by Administration.
  • Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions; understands AHCCCS billing procedures and issues.
  • Participates in department and interdepartmental clinical teams; takes notes and provides accurate minutes to the Behavioral Health Clinical Supervisor.
  • Collects and collates monthly and yearly Behavioral Health reports and provides the finished product to the Behavioral Health Clinical Supervisor.
  • Maintains Behavioral Health program Supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Assists Behavioral Health staff in carrying out community activities and events by attending planning meetings, creating flyers and agendas; assures handouts are ready for events; setup of equipment and presentations before and cleanup after events.
  • Work with the Hualapai Health Board, and other relevant Health Department Committees; updates and maintains the Behavioral Health Policies and Procedures Manual on a monthly basis.
  • Maintains a shared calendar of community activities and events that Behavioral Health staff needs to attend or presentations for.
  • Provides technical assistance to Behavioral Health staff as needed; requisitions, travel requests, etc. and maintains filling system for this paperwork.
  • Respect's clients by recognizing their rights and maintaining confidentiality, including HIPAA requirements.
  • May be asked to stand in for front office staff as needed; answering phones, greeting clients, etc.

Cashier Specialist

Grand Canyon Resort Corporate
Peach Springs, AZ
12.2013 - 08.2021
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Educated customers on promotions to enhance sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Counted cash in register drawer at beginning and end of shift.
  • Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
  • Worked closely with Manager Assistant to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.

Cleaning Technician

Yavapai Tribe
Prescott, AZ
01.2015 - 07.2018
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals and materials properly and with caution.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Worked on team of 2 staff members to service a large number of customers in a Casino daily.
  • Cleaned, vacuumed and dusted all areas of Casino building to maintain organized, professional appearance for employees and customers.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.

Education

High School Diploma -

Seligman High School
Seligman, AZ
05.1990 - 05.1990

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Teamwork

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Quote

Your daily life is your temple and your religion.
Kahlil Gibran

Timeline

Hualapai Behavioral Health Admin. Assistant

Hualapai Tribe
08.2018 - Current

Cleaning Technician

Yavapai Tribe
01.2015 - 07.2018

Cashier Specialist

Grand Canyon Resort Corporate
12.2013 - 08.2021

High School Diploma -

Seligman High School
05.1990 - 05.1990

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Claudette WalkerData Entry Specialist