Summary
Overview
Work History
Education
Skills
Timeline
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CLAUDIA ACEVES

Thermal,CA

Summary

Dedicated Administrative Assistant with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

23
23
years of professional experience

Work History

Administrative Clerk

Wilbur-Ellis
09.2023 - Current
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Contributed to the timely completion of projects by consistently meeting deadlines for data entry tasks.
  • Improved accuracy in recordkeeping by meticulously reviewing and verifying entered information.
  • Detected errors, determined causes and made corrections.
  • Assisted with maintaining a well-organized filing system, ensuring easy access to necessary documents.
  • Verified accuracy of billing data and corrected discrepancies.
  • Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Processed customer invoices, credit memos and payments within established timelines.
  • Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.

Administrative Assistant / Customer Service Rep

Atlantic Aviation
09.2016 - Current
  • Handled Daily Fuel Reconciliation reports to maintain accuracy in various fuel types.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Created month end reports in a timely manner.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered office supplies.
  • Organized files, developed spreadsheets, faxed reports and scanned documents,
  • Consulted with customers te resolve service sand billing issues.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Answered calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and resource.
  • Pleasantly welcomed visitors, answered phone calls, radio dispatch, and tracked daily flights.
  • Provided flight crew with services requested.
  • Coordinated catering services, hotel and vehicle reservations for crew and passengers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Agricultural Field Supervisor

O M Contracting, Inc
12.2012 - 06.2016
  • Planned schedule for crop rotation, plantings, and harvest.
  • Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
  • Led team of 35-50 skilled and unskilled farm personnel.
  • Hired, trained and supervised seasonal workers engaged in cultivation and harvest.
  • Planned work schedules according to personnel and equipment availability.

Shipping Office Clerk

Peter Rabbit Farms
10.2007 - 11.2012
  • Review inventory on daily basis to ensure accuracy.
  • Receive trucks on first come first serve basis.
  • Monitor transportation trailers to maintain recommended temperatures depending on produce.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Answered phone inquiries and resolved any issues with sales department and customers.
  • Prepare and complete documentation of safety inspections on weekly basis.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Payroll Clerk /Office Assistant

Tudor Ranch
06.2002 - 02.2006
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Processed new hire paperwork and documents.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained 100% accuracy in transferring correct data from payroll spreadsheets into system.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
  • Managed and updated employee benefits information.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.

Payroll Clerk

Zepeda Labor Contracting
12.2001 - 02.2002
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Processed new hire paperwork and documents.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Completed payroll accurately and timely to meet employee expectations.

Education

High School Diploma -

Amistad High School
06.1994

Skills

  • Administrative Support
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Multi-line Phone Proficiency
  • Invoice Processing
  • Bilingual English/Spanish
  • Office Equipment Operation
  • 10-Key proficiency
  • Excel Spreadsheets
  • Data Entry
  • PC Proficient
  • 20 years of secretarial experience
  • Maintaining confidentiality
  • Verbal and written communication
  • Database entry
  • Billing and Invoicing
  • Supply Ordering

Timeline

Administrative Clerk

Wilbur-Ellis
09.2023 - Current

Administrative Assistant / Customer Service Rep

Atlantic Aviation
09.2016 - Current

Agricultural Field Supervisor

O M Contracting, Inc
12.2012 - 06.2016

Shipping Office Clerk

Peter Rabbit Farms
10.2007 - 11.2012

Payroll Clerk /Office Assistant

Tudor Ranch
06.2002 - 02.2006

Payroll Clerk

Zepeda Labor Contracting
12.2001 - 02.2002

High School Diploma -

Amistad High School

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CLAUDIA ACEVES