Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claudia Adam

Arlington,VA

Summary

Professional property management expert ready to deliver outstanding results. Strong background in overseeing multiple properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.

Overview

8
8
years of professional experience

Work History

Property Manager

Gates Hudson
05.2023 - Current
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Coordinated with legal counsel to handle eviction processes smoothly and professionally.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Assistant Community Manager

S.L. Nusbaum
12.2019 - 05.2023
  • Assist in ensuring property is rented to fullest capacity.
  • Assist with managing an effective leasing team in outreach and employer relationship building efforts within the community.
  • Utilize marketing strategies to secure prospective residents.
  • Confirm that leasing staff techniques are effective in obtaining closing.
  • Assist Community Manager with Hiring, training, motivating and supervising all on-site staff to achieve operational goals of assigned community.
  • Inspected building, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Worked with maintenance staff to complete timely repairs and enhancements.

Leasing Professional

Lincoln Properties
09.2018 - 08.2019
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Distributed and followed up on tenant renewal notices.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
  • Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.

Leasing Consultant

Dreyfuss
03.2017 - 11.2017
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Education

Accredited Residential Manager (ARM) - Real Estate

Institute of Real Estate Management
07-2024

Real Estate License - Real Estate

Colibri Real Estate
Currently Enrolled

Early Childhood Education -

Northern Virginia Community College
Alexandria, VA
2015

Diploma - Medical Billing Specialist

Stratford University
Manassas, VA
2010

12th - undefined

T.C. Williams High School
Alexandria, VA
2007

Skills

Strategic planning

  • Facility management oversight
  • Resident Relations
  • Leasing expertise
  • Transaction management
  • Optimized rental rate analysis
  • Marketing and Advertising
  • Cross-functional collaboration
  • Employee Performance Management
  • Customer service-focused
  • Property inspections
  • Yardi, Onesite, Realpage LRO and CRM Software Proficiency

Languages

Spanish
Native or Bilingual

Timeline

Property Manager

Gates Hudson
05.2023 - Current

Assistant Community Manager

S.L. Nusbaum
12.2019 - 05.2023

Leasing Professional

Lincoln Properties
09.2018 - 08.2019

Leasing Consultant

Dreyfuss
03.2017 - 11.2017

Diploma - Medical Billing Specialist

Stratford University

12th - undefined

T.C. Williams High School

Accredited Residential Manager (ARM) - Real Estate

Institute of Real Estate Management

Real Estate License - Real Estate

Colibri Real Estate

Early Childhood Education -

Northern Virginia Community College

Similar Profiles

CREATE PROFILE