Claudia A. Ang
Edinburg,TX
Summary
Over 24 years specializing in kitchen design and total of 38 years in sales and customer service. Expert on 20/20 design software. Dynamic professional with a proven track record in interior design and project coordination. Excels in client-centric design consultation and space planning, blending creativity with efficiency. Skilled in leveraging architectural drafting and strong communication to exceed customer expectations and drive company growth.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Innovative Kitchen Designer known for high productivity and efficient task completion. Possess specialized skills in spatial planning, material selection, and client consultation. Excel in communication, creativity, and problem-solving to deliver exceptional kitchen designs that meet both aesthetic and functional needs.
Overview
22
22
years of professional experience
Work History
Kitchen Designer
The home Depot # 8519
07.2017 - Current
- Improve customer's experience and stimulate sales of kitchen designs
- Provide courteous and interactive support to customers by offering kitchen design according to their requirements
- Assist guests and complete design, sale remodeling projects to fulfill all guests' needs
- Collaborate with sales support personnel to offer exceptional customer service
- Implement selling and operational kitchen design processes
- Utilize guest and selling tools as required
- Provide kitchen design assistance at home and store
- Provide creative solutions and design to meet or exceed guest's needs
- Interact with guests' to know about their needs, requirements and budgetary limits
- Present products to customers suitable to attain their objectives
- Promote indoor installation services along with indoors value proposition
- Design specific, detailed cabinetry, kitchens, baths, entertainment, everything for remodeling process, colors, textures, floor, plumbing, from beginning to end
- Customer order processing and special orders
- Confer with client to determine factors affecting planning interior environments, such as budget, architectural preferences, purpose and function
- Advise client on interior design factors such as space planning, layout and use of furnishings or equipment, and color coordination
- Coordinate with other professionals, such as contractors, architects, engineers, and plumbers, to ensure job success.
- Review and detail shop drawings for construction plans
- 15 Specialist of the Month
- 47 Homer Awards
Retail Sales Jewelry Clerical
Macy's la plaza
McAllen, USA
10.2015 - 03.2017
- Company Overview: Macy's is a department store chain known for its wide range of products including clothing, accessories, and home goods
- Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
- Assist customers in all aspects of service fulfillment, and have the ability to qualify customer needs, figure out what's right for them, and then get them in touch with the right associate, or Personal Shopper
- Provide an exceptional customer experience by ensuring the customer is always the priority
- Use RF equipment to scan out damages, transfers, and return to vendor merchandise
- Perform price changes as needed
- Rearrange jewelry cases for new merchandise, season changes, special events, and clearance sets
- Pack all customer sizing and repair orders
- Pack outbound shipments to the Jewelry Center
- Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation
- Be aware of supply inventory and place orders when needed
- Replenish displays and other products as needed
- Assist in the inventory process
- Maintain orderliness and cleanliness of jewelry counters and area
- Attend to customer service needs in a friendly and helpful manner when approached
- Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment
- Assist with special projects as assigned
- Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented
- Perform these functions in an efficient manner
- Macy's is a department store chain known for its wide range of products including clothing, accessories, and home goods
Project Coordinator
Prodigy Construction Mgmt.
McAllen, USA
02.2015 - 05.2015
- Managed various projects, ordered construction material to expedite the project, worked closely with installer to assure flow of each project, responsible for creating submittal binders, proposed bids to different potential installers
- Design databases to support business applications, ensuring system scalability, security, performance and reliability
- Develop database architectural strategies at the modeling, design and implementation stages to address business or industry requirements
- Collaborate with system architects, software architects, design analysts, and others to understand business or industry requirements
Cabinet Specialist
Lowes
McAllen, USA
06.2011 - 05.2014
- Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge
- Design custom cabinets, kitchens, baths, entertainment, anything to do remodeling process, colors, textures, floor, plumbing, from beginning to end
- Customer service in sales and retail
- Confer with client to determine factors affecting planning interior environments, such as budget, architectural preferences, and purpose and function
- Advise client on interior design factors such as space planning, layout and use of furnishings or equipment, and color coordination
- Coordinate with other professionals, such as contractors, architects, engineers, and plumbers, to ensure job success
- Review and detail shop drawings for construction plans
- Estimate material requirements and costs, and present design to client for approval
Cabinet Specialist
Lowe's
Pharr, USA
02.2007 - 10.2009
- Design specific, detailed cabinetry, kitchens, baths, entertainment, everything for remodeling process, colors, textures, floor, plumbing, from beginning to end
- Customer order processing and special orders
- Confer with client to determine factors affecting planning interior environments, such as budget, architectural preferences, and purpose and function
- Advise client on interior design factors such as space planning, layout and use of furnishings or equipment, and color coordination
- Coordinate with other professionals, such as contractors, architects, engineers, and plumbers, to ensure job success
- Review and detail shop drawings for construction plans
- Estimate material requirements and costs, and present design to client for approval
Kitchen Designer
Home Depot
McAllen, USA
10.2003 - 02.2007
- Design specific, detailed cabinetry, kitchens, baths, entertainment, everything for the remodeling process, colors, textures, floor, plumbing, from beginning to end
- Customer order processing and special orders, responsible of plumbing department
- Confer with clients to determine factors affecting planning interior environments, such as budget, architectural preferences, and purpose and function
- Advise clients on interior design factors such as space planning, layout and use of furnishings or equipment, and color coordination
- Coordinate with other professionals, such as contractors, architects, engineers, and plumbers, to ensure job success
- Review and detail shop drawings for construction plans
- Estimate material requirements and costs, and present design to client for approval
Loan Officer
Southwest Mortgage
McAllen, USA
09.2002 - 12.2003
- Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
- Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information
- Meet with applicants to obtain information for loan applications and to answer questions about the process
- Explain to customers the different types of loans and credit options that are available, as well as the terms of those services
- Review loan agreements to ensure that they are complete and accurate according to policy
Education
Bachelor of Arts - Interior Design
Universidad Motolinia Del Pedregal
Mexico, mexico, Mexico06-1988
High School Diploma/GED -
Colegio Boston American School
Mexico, mexico, MexicoSkills
- Paint color coordination
- Design consultation
- Blueprint interpretation
- Cabinetry design
- Space planning
- Architectural drafting
- Plumbing fixture selection
- Wallpaper selection
- Universal design 20/20 Design Software
- Storage solutions
- Material selection
- Showroom design
- Cabinetry expert
- Construction documentation
- Interior design
- Concept development
- Hardware selection
- Appliance selection
- Lighting design
- Countertop selection
- ADA compliance
Timeline
Kitchen Designer
The home Depot # 8519
07.2017 - Current
Retail Sales Jewelry Clerical
Macy's la plaza
10.2015 - 03.2017
Project Coordinator
Prodigy Construction Mgmt.
02.2015 - 05.2015
Cabinet Specialist
Lowes
06.2011 - 05.2014
Cabinet Specialist
Lowe's
02.2007 - 10.2009
Kitchen Designer
Home Depot
10.2003 - 02.2007
Loan Officer
Southwest Mortgage
09.2002 - 12.2003
Bachelor of Arts - Interior Design
Universidad Motolinia Del Pedregal
High School Diploma/GED -
Colegio Boston American School
Languages
English
Full Professional
Spanish
Native/ Bilingual
Affiliations
- I love to Create Crafts, Painting, Art
- Cooking, Baking
- Role-playing games
- Counseling others
- Mediation
- Group exercise
- Community gardening
- Peace Corps
Professionalexperience
I have acquired more than 25 years of experience in Interior Design. I have also worked in various commercial and residential projects which include designing kitchens, bathrooms, entertainments, and remodeling. As a result, I am able to utilize my design expertise with any Project Coordinator to acquire a well managed facility for possible clients. My skills and abilities include: interior design, coordinate materials, plan, attend pre-construction and on-site meetings, conduct periodical observation of construction work for compliance with approved contract drawings, specifications, coordinate with Owner on interior finishes, and assist project managers in resolving construction issues dealing with the final design project. On Retail, I have an experience for more than 22 years and I possess more than 30 years of customer service in sales.
Languages
Good (Read, Write, Speak), Excellent (Read, Write, Speak)
Professionalexperience
I have acquired more than 25 years of experience in Interior Design. I have also worked in various commercial and residential projects which include designing kitchens, bathrooms, entertainments, and remodeling. As a result, I am able to utilize my design expertise with any Project Coordinator to acquire a well managed facility for possible clients. My skills and abilities include: interior design, coordinate materials, plan, attend pre-construction and on-site meetings, conduct periodical observation of construction work for compliance with approved contract drawings, specifications, coordinate with Owner on interior finishes, and assist project managers in resolving construction issues dealing with the final design project. On Retail I have an experience for more than 22 years and I possess more than 30 years of customer service in sales.
Languages
Good (Read, Write, Speak), Excellent (Read, Write, Speak)
Similar Profiles
Jasmine Alexis GwynnJasmine Alexis Gwynn
Sales Associate at The Home Depot 8519Sales Associate at The Home Depot 8519
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Angie ByrdAngie Byrd
Installation Service Coordinator at Home Depot at Home ServicesInstallation Service Coordinator at Home Depot at Home Services