Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
23
23
years of professional experience
Work History
Retail Market Trainer/Store Manager
Ulta Beauty Inc.
05.2018 - Current
Trained and developed a team of 50-60 beauty consultants to deliver exceptional customer service and achieve sales targets.
Facilitated onboarding and training sessions for new staff, ensuring they were equipped with product knowledge and service standards.
Managed inventory levels and conducted regular audits to minimize loss and ensure product availability.
Conducted regular performance evaluations to provide feedback and coaching, enhancing team productivity and morale.
Coordinated promotional events to drive foot traffic and enhance customer experience, exceeding sales expectations.
Led team meetings focused on best practices and sales techniques, fostering collaboration and knowledge sharing.
Coached individuals on career advancement strategies, fostering personal growth within the organization and always creating a bench of talent.
General Store Manager
Charming Charlie
11.2014 - Current
Overseeing the Operations of the store and achieving set store goals
Analyzing our stores business on a daily basis to improve our behaviors to elevate our Customer Experience
Controlling store expenses to increase profitability
Training and Development of 20 Style Specialist and 4 Managers
Training Store Manager for the District/Mentored 3 other GM's in my district.
Developed and implemented effective merchandising strategies to enhance product visibility and drive sales growth.
Top volume store in the district and top 10 in the company
Analyzed sales data to create actionable insights, informing inventory purchases and visual merchandising decisions.
Implemented loss prevention strategies to minimize shrinkage, resulting in improved profitability year over year.
Store Sales Manager
The Children's Place
11.2002 - 10.2014
Manage store operations by ensuring exceptional performance and excellent customer services
Developed and executed sales strategies to achieve monthly and quarterly sales goals.
Coaching and Motivating Leadership Team to challenge them to perform at their best
Recruit, train and retain staff to promote from within
Inventory Control
LP Ambassador for the District
Implemented effective communication processes to keep the team informed and motivated.
Top Store Performance in Credit Card Applications
Conducted regular performance reviews, providing actionable feedback to improve team effectiveness.