Claudia Avila
San Antonio,TX
Summary
Knowledgeable LVN/Charge nurse with Five Star Senior Living, with solid background in geriatric resident care including dementia care residents and team leadership. Skilled in Medication administration and compassionate resident care. Successfully implemented monitoring systems , improving care coordination and outcomes in fast-paced environments. Committed to fostering strong relationships with families and multi-disciplinary teams for optimal health and wellness.
Overview
18
18
years of professional experience
Work History
LVN/Charge Nurse
Five Star Senior Living
01.2007 - Current
- Document resident vitals, behaviors, and conditions to communicate concerns to families and doctors.
- Oversee resident conditions, administer medicine, perform interventions and take detailed records.
- Promote continuity of care by maintaining comprehensive medical records and updating physicians on significant changes in residents' conditions.
- Work with multidisciplinary team to carry out successful treatment plans for our residents.
- Cultivate strong working relationships with physicians by maintaining open communication, providing timely updates on residents' status, and actively participating in care coordination efforts.
- Obtain samples to complete diagnostic and routine assessment tests.
- Facilitate smooth transitions between shifts through efficient handoff reports that highlight critical information for incoming nurses.
- Respond to resident requests with appropriate clinical and personal assistance.
- Manage resident caseloads effectively by prioritizing needs, delegating tasks appropriately, and collaborating with healthcare professionals.
- Increase resident satisfaction by actively listening to residents' needs, providing compassionate care, and addressing concerns promptly.
- Improve resident care by implementing an efficient resident monitoring system and coordinating with interdisciplinary teams.
Assistant Director of Health and Wellness
Five Star Senior Living
01.2018 - 06.2023
- Coordinated with other departments for seamless service delivery and a positive living environment.
- Oversaw and assisted with implementation of individualized resident care plans, supervision of residents and communication with families, POA/Guardians.
- Developed and implemented staff training programs to improve service quality and consistency.
- Improved communication between staff members, resulting in better teamwork and collaboration.
- Handled on-call rotation, remaining available for after-hours calls and on-site assistance.
- Built strong relationships with families of residents by providing regular updates on their loved ones'' progress in the facility.
- Enhanced resident satisfaction by addressing and resolving complaints in a timely manner.
- Met with suppliers/vendors for goods/services utilized within the residential facility, ensuring best value and quality.
- Assisted with recruitment, hiring, onboarding, performance evaluations as needed to maintain an exceptional team of professionals.
- Trained employees to ensure adherence to policies and procedures while maintaining the safety and well being of our residents.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Responded to family inquiries and concerns, offering support and guidance.
Education
Diploma in Nursing - Nursing
Baptist School of Health Professions
San Antonio, TX01-2006
Skills
- Medication administration (Point Click Care)
- Vital signs evaluation and documentation
- Effective team engagement
- Resident care coordination
- Performing evaluations of residents
- Employee oversight
- Admissions coordination
- Compassionate end-of-life support
- Elderly care expertise
- Certified in CPR/AED
- Responsible and dependable
- Understanding of dementia support strategies
Languages
English
Spanish
Timeline
Assistant Director of Health and Wellness
Five Star Senior Living
01.2018 - 06.2023
LVN/Charge Nurse
Five Star Senior Living
01.2007 - Current
Diploma in Nursing - Nursing
Baptist School of Health Professions
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