Claudia Basulto
Palmdale,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning.
Overview
5
5
years of professional experience
Work History
Teacher
FORANEA 99 MIDDLE SCHOOL
10.2022 - 07.2023
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Fast Food Worker
Wendy's Restaurant
10.2020 - 08.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Trained newly hired employees on routine tasks and customer service.
Hotel Receptionist
CASA DE ORACION NAZARET
09.2018 - 07.2019
- Collected room deposits, fees, and payments.
- Completed late check-ins and directed guests to rooms and facilities.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Answered phone within minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
- Experienced with driving large vehicles; one of the many task I would do in this job was driving night shift people back to their houses in vans.
Education
Bachelor of Arts - Education
Normal Miguel Hidalgo
Guadalajara Jalisco, Mexico07.2022
Skills
- Student Rapport-Building
- Advocacy
- Standardized Testing Techniques
- Adult Education
- Motivating Students
- Counseling
- Group learning mechanics
Languages
Spanish
Native or Bilingual
Timeline
Teacher
FORANEA 99 MIDDLE SCHOOL
10.2022 - 07.2023
Fast Food Worker
Wendy's Restaurant
10.2020 - 08.2021
Hotel Receptionist
CASA DE ORACION NAZARET
09.2018 - 07.2019
Bachelor of Arts - Education
Normal Miguel Hidalgo
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