Claudia Berry
San Marcos,TX
Summary
Dynamic Admissions Coordinator at The Right Step Promises, skilled in optimizing admissions processes and enhancing client relations.
Proven ability to streamline application workflows, resulting in improved enrollment and client satisfaction while ensuring compliance with regulatory standards.
Demonstrates strong analytical, communication skills with proven ability to quickly adapt to new environments.
Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
19
19
years of professional experience
Work History
Admissions Coordinator
The Right Step Promises
07.2014 - Current
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Completed preliminary paperwork for incoming clients.
- Performed document filing ,building charts and faxing documents for busy admissions office.
- Reviewed applications and transcripts to verify client eligibility and compliance with admissions criteria.
- Enhanced enrollment by streamlining application processes for efficiency and clarity.
- Enhanced client satisfaction with the admissions experience through timely communication and personalized support.
- Enhanced staff understanding and compliance with regulatory requirements through regular training sessions and updates.
Co-founder and Owner of The Freedom House
Myself
07.2006 - 06.2012
- Established foundational processes for business operations.
- Secured lucrative partnerships by establishing strong relationships with recovery centers, probation offices, jails and homeless centers.
- Developed creative ways to insure fundraising for clients without funds.
- Recruited, interviewed and accepted new clients and developed training materials for them.
Education
GED -
ACC
Atlantic City, NJ01-1980
Skills
- Data verification
- Client relations
- Client assessment
- Rapport building
- Client assessment
- Effective communication
- Self motivation
- Active listening
- Adaptability and flexibility
- Conflict resolution
- Professionalism
- Crisis management
- Planning and coordination
- Time management
- Reliability
Accomplishments
- Documented and resolved issues searching belongings which led to thorough and efficient search procedures and documentation.
Can understand Spanish and reply in Spanish.
I learned Spanish in school and with friends who came from Spanish speaking countries. I still can understand and communicate when necessary. Here at The Right Step I have often been called to help communicate to potential clients and families.
Languages
Spanish
Limited Working
Timeline
Admissions Coordinator
The Right Step Promises
07.2014 - Current
Co-founder and Owner of The Freedom House
Myself
07.2006 - 06.2012
GED -
ACC
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