Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
CLAUDIA Blanco
Data entry
Longmont,CO
Summary
Overview
8
years of professional experience
Work History
Department
Revenue
Technician
07.2018 - 09.2023
Job overview
- Experience in a work environment in which laws, rules, and regulations are put into place
- Customer service experience utilizing conflict resolution techniques Customer service experience utilizing problem solving skills Strong written, computer and data entry skills
- Working in a high stress environment maintaining a professional attitude, collaborating and working on a team, handles and resolves customer complaints processes complicated, or more difficult applications, operates as the floor lead, relieving employees for breaks, monitors work flow, monitors employee schedules. Also required to perform overrides and audit documents for accuracy as necessary
- Occasionally operates as the floor lead, relieving employees for breaks; monitors work flow
- Assists with training new employees; assists the driver's license program trainer with skills assessments required at the completion of training.
- Maintained quality assurance and customer satisfaction objectives.
- Organized work to meet demanding production goals.
- Mentored junior technicians in maintenance, repair and reporting duties.
Otterbox
Inventory Supervisor
03.2017 - 07.2018
Job overview
- Experience in incoming stock and delivered materials to designated locations
- Stacked and transported all overstock to storage areas
- Reported all equipment failures and malfunctions to the manager
- Trained and managed people on certain tasks throughout the day
- Stacked and piled lumber, boards and pallets
- Operated forklifts and other heavy machinery safely
- Stacked and stored pallets at the end of the shift to keep the warehouse clean and organized
- Swept floors and stored equipment at the end of each shift
- Used item Numbers to properly stock the warehouse
- Recorded Numbers of units handled and moved using daily production sheets and work tickets
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Entered numerical data into databases in a timely and accurate manner
- Scanned documentation and entered into the database
- Obtained scanned records and uploaded them into the database
- Added new material to file records and created new records
- Compiled data and ensured accuracy prior to input.
- Monitored completeness, accuracy and compliance during inventory transactions.
- Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
- Oversaw purchase orders and data entry regarding shipped and received shipments.
- Created and established check-in, stock-picking and shipping procedures.
Always Best Care
CNA
07.2015 - 01.2017
Job overview
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Facilitated personal hygiene management, feeding and ambulation.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
Purdue UniversityWest Lafayette, IN
Associate of Arts from Criminal Justice
03.2022
University Overview
- Dean's List 4th Semester in 2021
- Professional Development: Strong oral and communication skills
- Professional Development: computer skills
- 3.8 GPA
- Criminal Justice team Member
Vista CollegeEl Paso, TX
Associate of Arts from Business Administration
05.2011
University Overview
- 3.5 GPA
- Business Club Member
- Extracurricular Activities: Fundraising
Skills
- Customer Rapport
- Strong in MS access and Excel
- Electronic Information Systems
- Document Uploading
- Analytical Software
- Team Training
- Customer Interaction
- Document Preparation
- Deadline Compliance
- Operation Monitoring
- Work Planning and Prioritization
Languages
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CultureWork from home optionFlexible work hoursTeam Building / Company RetreatsCareer advancementTimeline
Revenue
Technician
Department
07.2018 - 09.2023
Inventory Supervisor
Otterbox
03.2017 - 07.2018
CNA
Always Best Care
07.2015 - 01.2017
Purdue University
Associate of Arts from Criminal Justice
Vista College
Associate of Arts from Business Administration
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