Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Bogen

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Altadena,CA

Summary

Flexible [Job Title] ready to take on varied and diverse writing projects. Equally skilled at generating and editing copy.


Seek project-oriented position that offers professional challenges utilizing interpersonal and problem-solving skills. Team player with strong, macro-view organizational skills.

Overview

30
30
years of professional experience
4
4
years of post-secondary education

Work History

Freelance Copy & Content Writer

Fazer
New York, NY
01.2004 - 03.2023
  • Create taglines, names and copy for advertising and branding campaigns, adhering to overarching brand identity and personality.
  • Customize brand message to reach and capture target audience interest and drive engagement by identifying audience demographics
  • Incorporate diverse writing styles to align with brand voice.
  • Provide editorial guidance to facilitate delivery of top-quality content.
  • Reviewed and edited content for correct grammar and style, ensuring accuracy in the final copy.

Founding Partner

Integrity Design Lab
Millerton, NY
01.2017 - 06.2021
  • Researched viability of investment in Farrow & Ball franchise opportunity, analyzing acquisition and overhead costs; interpreted for partners.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Created the Color Consultancy Training Program for commission-based employees, enabling sales staff to knowledgeably advise customers on color coordination and finish selection.
  • Entered, monitored, and analyzed data for inventory control, bookkeeping, P&L statement.
  • Researched, chose, managed POS system
  • Developed key operational initiatives to drive and maintain substantial business growth.


Store Owner

ACE Design
New York, NY
07.1995 - 01.2000
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Trained and motivated employees to perform daily business functions.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained new employees on proper protocols and customer service standards.

Restaurant Owner

Three Of Cups
New York, NY
12.1992 - 04.1994
  • Managed payroll, daily deposits, and cost controls.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Supervised daily activities of restaurant and [Number] employees.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Developed and implemented comprehensive business plan to maximise restaurant success.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Education

Bachelor of Foreign Service -

Georgetown University School of Foreign Service
Washington, DC
06.1983 - 01.1987

Skills

File coordination

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Timeline

Founding Partner

Integrity Design Lab
01.2017 - 06.2021

Freelance Copy & Content Writer

Fazer
01.2004 - 03.2023

Store Owner

ACE Design
07.1995 - 01.2000

Restaurant Owner

Three Of Cups
12.1992 - 04.1994

Bachelor of Foreign Service -

Georgetown University School of Foreign Service
06.1983 - 01.1987

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