Claudia Bridges

Organize & Facilitate supportive services such as recreation groups, Independent Living Skills (computer and phone use, Social Media and Internet Safety)

Create groups on weekday evenings and weekends.

Organize all aspects of activity programming including, transportation, food, activities and speakers

Participate in training sessions as needed to provide the young adults with best possible opportunity for inclusion.

Create Monthly calendars/ flyers with activities on a monthly basis.

Participate in monthly meetings as needed with our funders (Department of Developmental Services)

TRANING: Family Support Advocate Training currently

Home Visit, ISP meetings w/DDS, IEP meetings, Resources and Referrals, Meeting individual goals, Problem Solving in Crisis situations.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Arranged logistics for company events, contributing to successful execution.
• Maintained confidentiality of sensitive information, ensuring data protection.
• Facilitated communication between departments to promote collaboration.
• Improved client satisfaction by promptly responding to emails and calls.
• Problem solving with families at the office or by phone
• Assisted families in meetings
• Coordinated monthly events for the residents
• Assisted home residents with skills training/activities/family relations/community outings etc.
• Translated for families (Portuguese)
• Translated documents in Portuguese