Claudia Broadhurst

• Monitored incoming orders and service agreements for correct pricing and information.
• Enhanced client relationships by providing exceptional support during the contract negotiation process.
• Ensured timely execution of orders by closely monitoring deadlines and coordinating efforts with internal teams.
• Stored and filed contract documents in orderly, organized systems.
• Drafted, reviewed and revised orders for accuracy and completeness.
• Create orders and provide order confirmations with an 24 hour turnaround
• Streamlined orders, reducing turnaround time by implementing centralized tracking system.

• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.
• Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
• Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
• Maintained complete documentation and records of all purchasing activities.
• Forecasted purchasing trends and improved merchandising strategies.
• Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
• Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
• Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
• Developed and improved account relationships.
• Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
• Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
• Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
• Reviewed legal documents such as contracts and non-disclosure agreements to ensure compliance with company policies.
• Played key role in contract negotiations, achieving favorable terms that supported company's budgetary objectives.
• Supported new product launches by ensuring timely availability of required materials, aligning with project timelines.
• Achieved cost savings, negotiating bulk purchase agreements with key suppliers.
• Negotiated better payment terms with suppliers, improving cash flow management for company.
• Reviews requisitioned materials, equipment or services to see if they can be purchased via contract • Assists in quoting parts and services for future customer projects/orders (Send RFQ and/or follow up on existing RFQ's) • Reviews purchase orders and contracts for completeness, accuracy and compliance with MAN policies and procedures, and have Purchase Documents signed per signature matrix. • Researches vendors and evaluates their ability to provide the availability of quality materials, equipment, and services. • Interprets and evaluates contract provisions. Ensures purchase orders comport with existing contracts. • Expedites orders to help meet production or repair deadlines when necessary. • Communicates with other departments regarding PO status. • Enters new vendor requests for MDT facilities based on the New Vendor Survey. • Maintains vendor accounts up to date. • Creates frame agreement documents and maintains blanket orders. • Creates and maintains purchase order files and logs in SAP. • Prepares reports and responds to information requests from department managers, vendors, etc. • Order material, parts and services required for each job once they are approved and released. • Verifies confirmations to keep PO status up to date. • Handles any discrepancies with invoices from vendors and Purchase orders and revise the PO in the system if applicable.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Responded to inquiries from callers seeking information.
• Answered central telephone system and directed calls accordingly.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Assisted with planning office events and meetings for smooth execution.
• Maintained visitor log for entering and leaving facility for security purposes.
• Tracked important information in SAP spreadsheets and ran reports or generated graphs using data.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

• Cash clearing for five dealership stores.

• Posted customer payments by recording cash, checks, and credit card transactions.
• Prepared bills receivable, invoices, and bank deposits.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Matched purchase orders with invoices and recorded necessary information.
• Handled day-to-day accounting processes to drive financial accuracy.
• Completed daily process adjustments to maintain accuracy.

• Receive and apply payments to customer accounts.

• Leveraged strong communication skills to negotiate repayment plans with delinquent customers effectively, ultimately recovering revenue without jeopardizing relationships.

• Handle 275+ accounts/bookkeeping.

• Managed the month-end close process, ensuring timely and accurate financial reporting relating to Accounts Receivable balances.