Claudia Brown
Fort Myers,FL
Summary
Dynamic Accounts Receivable Manager with a proven track record at All Star Healthcare Solutions, enhancing cash flow by reducing DSO and leading teams to peak performance. Expert in collections and AR reporting, I excel in staff management and implementing efficient financial processes. My approach has consistently improved operational efficiency and strengthened customer relations.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Manager
All Star Healthcare Solutions
Deerfield Beach, FL
04.2016 - Current
- Maintained accurate records of all accounts receivable transactions.
- Developed and maintained relationships with customers to ensure timely payment of invoices.
- Analyzed customer accounts to identify and resolve discrepancies.
- Reconciled daily cash receipts and applied payments to the appropriate accounts.
- Prepared monthly aging reports for review by management.
- Assisted in month-end closing process, including account reconciliations, journal entries, and accruals.
- Investigated and resolved customer inquiries regarding billing issues or discrepancies.
- Conducted credit checks on new customers prior to extending credit terms.
- Monitored delinquent accounts and initiated collection efforts as needed.
- Provided training and guidance to Accounts Receivable staff members as needed.
- Processed refunds for returned merchandise in a timely manner.
- Researched disputed invoice items for resolution of payment delays.
- Negotiated payment plans with past due customers while ensuring full compliance with company policies.
- Followed up with customers via phone, email, or mail regarding outstanding invoices.
- Implemented new procedures within the Accounts Receivable department to improve efficiency.
- Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
- Streamlined operations to improve on-time collections and reduce invoice processing time.
- Developed and enforced policies regarding credit and collections to minimize risk.
- Led a team of accounts receivable specialists, providing training and performance evaluations.
- Enhanced cash flow by reducing the average days sales outstanding (DSO).
- Developed and maintained aging report to monitor and analyze outstanding receivables.
Account Receivable Specialist
KLX Aerospace Solutions
Miami, FL
03.2015 - 04.2016
- Prepared monthly statements for customers.
- Researched past due accounts and initiated collection efforts in a timely manner.
- Collaborated with sales department to ensure accuracy of billing information provided by customers.
- Reconciled discrepancies between customer payments and invoices due.
- Generated weekly aging reports used to identify delinquent accounts requiring follow-up action.
- Provided excellent customer service while resolving disputes with customers concerning their accounts receivable balance.
- Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Negotiated payment plans with delinquent accounts.
- Prepared aging reports to identify past due accounts.
- Communicated effectively with clients to ensure timely collections.
- Issued monthly statements to clients and followed up on outstanding payments.
- Reconciled customer accounts and resolved discrepancies.
Office Manager
Del Monte Fresh Produce Co
Coral Gables, FL
07.2004 - 09.2014
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Education
High School Diploma -
Weaver High School
Hartford, CT06-1984
Skills
- Staff Management
- Cash Management
- Collections expertise
- AR reporting
- Auditing support
- Deposit verification
Timeline
Accounts Receivable Manager
All Star Healthcare Solutions
04.2016 - Current
Account Receivable Specialist
KLX Aerospace Solutions
03.2015 - 04.2016
Office Manager
Del Monte Fresh Produce Co
07.2004 - 09.2014
High School Diploma -
Weaver High School
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