Summary
Overview
Work History
Education
Skills
Reading, Swimming,Painting
Languages
Timeline
Claudia Bruno

Claudia Bruno

Los Angeles,CA - California

Summary

Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures. Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset. Dedicated Community Manager with 7 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking Manager position. Offering excellent communication and good judgment.

Overview

7
7
years of professional experience

Work History

Community Manager

GK Management
Los Angeles, CA
12.2015 - Current
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
  • Managed community within established cost constraints.
  • Evaluated property conditions and recommended improvements.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Resolved tenant issues quickly and increased tenant retention 100%.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Improved processes through expense management.
  • Met with residents to gather information and develop effective solutions.
  • Introduced effective emergency resolutions and managed special projects.
  • Collaborated with Facilities Department/Project managers during interior renovations and construction.
  • Managed Senior property of 100+ units.
  • Processed Mass Section 8 Annual recertifications
  • Processed Interims

Education

High School Diploma -

Fairfax High School , Los Angeles, CA
06.1992

Skills

  • Resident Relations
  • Fire Safety Regulations
  • Payment Processing
  • Customer Relationship Management
  • Microsoft PowerPoint
  • OPS
  • One site
  • Microsoft Word
  • Microsoft Windows
  • Intuit QuickBooks
  • Microsoft Outlook
  • Ulti pro Time Management
  • Bilingual English/Spanish
  • LinkedIn
  • Accounting
  • Service-Orientation

Reading, Swimming,Painting

I like to read and I also like swimming. I have a passion for art Love painting

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Community Manager - GK Management
12.2015 - Current
Fairfax High School - High School Diploma,
Claudia Bruno