Claudia Larson
Dublin,CA
Summary
I am a veteran hospitality professional with strong communication skills and a high regard for customer service. I began my career in the food and beverage industry at entry level and was able to gain experience in various positions including management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner
Lala's Crafty Cocktails LLC
Dublin, CA
01.2022 - Current
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Interacted well with customers to build connections and nurture relationships.
Freelance Bartender/Server
Qwick
12.2022 - Current
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Executed synchronized meal service simultaneously serving multiple guests.
- Prepared serving and appetizer trays and set tables at diverse events.
Bartender/Banquet Server
Callippe Preserve Golf Course
11.2016 - 11.2022
- Assisted in preparing dining room for special upcoming functions which included golf tournaments, corporate events and weddings.
- Smoothly circulated appetizer and drink trays around events, offering selections for up to 250 guests.
- Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
Cashier/Prep/Pizza Maker
Onfire Pizza
12.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Maintained food safety and sanitation standards.
Bartender/Server/Supervisor
Pacific Catch
11.2015 - 06.2019
- Provided friendly and attentive service.
- Maintained high standards of cleanliness and sanitation.
- Consistently provided professional, friendly and engaging service.
- "PIC" Person in Charge, which consisted of closing the restaurant by managing the night shift staff, closing registers and finalizing end of day paperwork.
Restaurant Manager/ Banquet & Catering Manager
Worth Group
09.2014 - 08.2015
- Organized special events in the restaurant, including receptions, graduations, bridal showers etc.
- Carefully interviewed, selected, trained and supervised staff.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Server/Bartender
Worth Group
11.2010 - 08.2014
- Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Waited on multiple customers at the bar and throughout the bar area
Education
Associate of Arts -
Las Positas College
3000 Campus Hill Dr, Livermore, CA 945512006
High School Diploma - undefined
California High School
9870 Broadmoor Dr San Ramon, CA 945832003
Skills
- Organized and efficient
- Committed team player
- Courteous and professional
- Exceptional interpersonal communication
Certification
California Food Handler.
RBS Alcohol Certification.
Nutrition Certification (PNC). In progress
EBS Academy mixology course. In progress
HOBBIES
- CROSSFIT
- BODYBUILDING
- DANCING
Languages
Spanish
Native or Bilingual
Timeline
Freelance Bartender/Server
Qwick
12.2022 - Current
Owner
Lala's Crafty Cocktails LLC
01.2022 - Current
Cashier/Prep/Pizza Maker
Onfire Pizza
12.2021 - 04.2022
Bartender/Banquet Server
Callippe Preserve Golf Course
11.2016 - 11.2022
Bartender/Server/Supervisor
Pacific Catch
11.2015 - 06.2019
Restaurant Manager/ Banquet & Catering Manager
Worth Group
09.2014 - 08.2015
Server/Bartender
Worth Group
11.2010 - 08.2014
Associate of Arts -
Las Positas College
High School Diploma - undefined
California High School