Dynamic manager with a proven track record at Smithfield Hog Production, excelling in team leadership and customer service. Achieved significant cost savings through strategic vendor negotiations and enhanced employee engagement by fostering a collaborative culture. Skilled in budget control and performance management, driving operational excellence and high-quality service delivery.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager
Smithfield Hog Production
10.2006 - 11.2023
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Established team priorities, maintained schedules and monitored performance.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
West Valley High School
Hemet, CA
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Goal setting
Documentation and reporting
Relationship building
Operations management
Project management
Performance management
Staff development
Shift scheduling
Policy implementation
Budget control
Emergency response
Employee onboarding
Coaching and mentoring
Teamwork and collaboration
Problem resolution
Positive attitude
Problem-solving
Accomplishments
Supervised team of 60 staff members.
Documented and resolved [Issue] which led to [Results].
Achieved [Result] by completing [Task] with accuracy and efficiency.
Collaborated with team of [Number] in the development of t
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved goals
i am a quick learner and enjoy collaborating with anther .to achieve goals