Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
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Claudia Canady

Claudia Canady

Server
Atlanta,GA

Summary

Driven by a passion for innovation and operational excellence, I leverage exceptional social and communication skills to foster collaborative environments, ensure outstanding customer experiences, and solve problems proactively. Adept at managing diverse teams, I’m committed to maintaining health and safety standards while identifying growth opportunities and enhancing organizational efficiency. I am eager to transition into leadership roles where I can contribute to strategic decision-making, drive company growth, and inspire teams toward shared goals. Possessing a strong foundation in customer service, team dynamics, and organizational management, I am committed to continuous learning and prepared to take on challenges that will contribute to long-term business success.

Overview

6
6
years of professional experience

Work History

Server

Mellow Mushroom
Atlanta, Georgia
01.2024 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.

Server

Walk Ons
Powder Springs, Georgia
05.2024 - 08.2024
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Hostess

Kale Me Crazy
08.2022 - 08.2023
  • Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
  • Created cappuccinos, iced coffees, teas and lattes for customers. Also made all food, smoothies and acai bowls.
  • Used standard formulas and recipes to prepare food items such as wraps, sandwiches and salads.
  • Served customers by preparing food trays for consumption and packaging up takeout orders.
  • Operated cash registers to process cash, credit and debit transactions.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Soccer Referee

Game Officials
08.2018 - 08.2022
  • Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
  • Enforced discipline to encourage respect, fairness and equality for players.
  • Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
  • Signaled free kicks, corners and throw-ins to control flow of game and provide fair rules.
  • Exercised decisions on goals, offsides and fouls to determine accuracy and fairness of game results.
  • Conferred with other sporting officials, coaches, players and facility managers to provide information, coordinate activities, and discuss problems.

Education

High School Diploma -

Hillgrove Highschool
Powder Springs, GA
05.2023

Skills

  • Team Leadership
  • Exceptional Customer Service
  • Safe Food Handling
  • Friendly and Outgoing
  • Food Running
  • Interactive Communication Skills
  • Cleaning and Sanitation
  • Decision-Making Skills
  • Strong work ethic
  • Memory retention
  • Cleanliness standards
  • Suggestive selling

Timeline

Server

Walk Ons
05.2024 - 08.2024

Server

Mellow Mushroom
01.2024 - Current

Hostess

Kale Me Crazy
08.2022 - 08.2023

Soccer Referee

Game Officials
08.2018 - 08.2022

High School Diploma -

Hillgrove Highschool

Accomplishments

  • Used Microsoft Excel to develop spreadsheets.
  • Knows how to work Python and Tableau

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