Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Claudia Carolan

Wonder Lake,IL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Maintenance Documenter/ Document Control Specialist

Kelly Services
08.2022 - Current
  • Reconcile list of Pm's for equipment in SAP vs recommended Pm's in ERS
  • Convert old equipment files to scanned documents
  • Assist with filing of RBMI and GMISS documents
  • Create new procedures using vendor information, technician inputs and field visits and discussion
  • Create MOC's to regularity developed procedures
  • Print procedures for next week's work schedule and have them ready for use
  • Confirm work orders
  • Manage a running list of needed procedures
  • Collect inputs from work orders and have the same included in procedures. PMs modified, or other actions taken as needed
  • Tracking progress with conversion procedures
  • Collect information from Maintenance schedule and populate the weekly metrics
  • Manage documentation on work performed during shutdowns
  • Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
  • Monitored due dates and deadlines and worked to submit all documents on time or early.
  • Document all project related information in respective folders
  • File compliance certificates as needed by state regulations
  • Cross train on the certain aspects of MRO work like
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Developed and executed system implementation plans to permit integration of users and documentation for company mergers.
  • Managed training courses, setup and maintenance for document control systems.
  • Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
  • Collaborate with plant events such order food
  • prepare the site for visitors.

Medical Receptionist

7 Hills Healthcare Center
06.2019 - Current
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Helped patients complete necessary medical forms and documentation.
  • Supported office staff and operational requirements with administrative tasks.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Registered and verified patient records before triage with most up-to-date information.
  • Processed medical insurance claims and payments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Received and routed laboratory results to correct clinical staff members.

Medical Receptionist

Lossman Eyecare Associates
01.2017 - 05.2019
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Helped patients complete necessary medical forms and documentation.
  • Supported office staff and operational requirements with administrative tasks.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Obtained payments from patients and scanned identification and insurance cards.

Receptionist

Americas Best Contacts and Eyeglasses
08.2016 - 12.2017
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Helped patients complete necessary medical forms and documentation.
  • Supported office staff and operational requirements with administrative tasks.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Obtained payments from patients and scanned identification and insurance cards.

Education

High school diploma -

CSI Cosmetology School
Crystal Lake, IL
01.2010

High School Diploma - undefined

Escola Secundaria De Fafe/ Real Schule
01.1999

Skills

  • Digital document management
  • Electronic document organization
  • Digital document scanning
  • Document flow management
  • Information protection
  • Confidential document handling
  • Skilled in Adobe Acrobat usage
  • SOP development
  • Document management
  • Data retention policies
  • Office equipment servicing
  • Database management
  • Document organization
  • Document analysis
  • Document organization
  • Fluent in Portuguese, Spanish, and German

Additional Information

Qualifications: I possess strong computer skills. I am able to work well both independently and in a team environment. I take great pride in completing a job with accuracy and proficiency.

Timeline

Maintenance Documenter/ Document Control Specialist

Kelly Services
08.2022 - Current

Medical Receptionist

7 Hills Healthcare Center
06.2019 - Current

Medical Receptionist

Lossman Eyecare Associates
01.2017 - 05.2019

Receptionist

Americas Best Contacts and Eyeglasses
08.2016 - 12.2017

High School Diploma - undefined

Escola Secundaria De Fafe/ Real Schule

High school diploma -

CSI Cosmetology School

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Claudia Carolan