Claudia Cervantes
Gilroy,US
Summary
With over 20 years of experience, I am a dedicated and compassionate Childcare Provider, adept at creating engaging and educational settings for children from infancy to Kindergarten. I am skilled in multitasking and responding promptly to challenging situations, known for being hardworking and dependable with excellent interpersonal abilities. I provide encouragement and kindness while effectively managing discipline issues.
Overview
33
33
years of professional experience
1
1
Certification
Work History
In-Home Nanny
Families In The Community
08.2021 - Current
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Drove children to dance, cheer, and sports practices.
- Involved children in caring for household pets and chores.
- Built positive and nurturing environments to support child social and emotional growth.
Reservation Agent
Marriott Customer Engagement Center
04.2019 - 02.2020
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Maintained awareness of types of rooms available in different resort locations.
- Provided customers with information about availability and pricing.
Cashier
SUAL
04.2018 - 11.2018
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
English Teaching Assistant
Juan Jacobo Rousseau Elementary School
09.2012 - 01.2018
- Shared important information with students concerning upcoming assignments and tests.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Mentored and tutored individual students needing additional help.
Owner/Director
Home Daycare
01.1996 - 07.2005
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Introduced children to educational games and activities to boost learning.
- Developed age-appropriate activities and crafts to engage children.
- Assisted in potty training and other daily hygiene activities to support child development.
- Encouraged children to develop healthy social and emotional skills.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Utilized positive reinforcement techniques to encourage good behavior.
- Worked with children to develop good cognitive, physical and language skills.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Teacher's Assistant
Magic Years Preschool Learning Center
01.1992 - 04.1993
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Introduced children to educational games and activities to boost learning.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Encouraged children to develop healthy social and emotional skills.
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Maintained safety and security by overseeing students in recess environments.
Education
Mission College
Santa Clara, CAHigh School Diploma -
Instituto De Educacion Media Superior Para Adultos
Mexico CitySkills
- Strong Work Ethic
- Safe Driving Record
- Early Childhood Education
- Safety Awareness
- Family Support
- Household Management
- Supervising and Planning Age-Appropriate Activities
- Child Development
Languages
English
Spanish
Certification
First Aid and CPR
EMSA Health, Safety, Nutrition
Mandatory Reporting
Timeline
In-Home Nanny
Families In The Community
08.2021 - Current
Reservation Agent
Marriott Customer Engagement Center
04.2019 - 02.2020
Cashier
SUAL
04.2018 - 11.2018
English Teaching Assistant
Juan Jacobo Rousseau Elementary School
09.2012 - 01.2018
Owner/Director
Home Daycare
01.1996 - 07.2005
Teacher's Assistant
Magic Years Preschool Learning Center
01.1992 - 04.1993
Mission College
High School Diploma -
Instituto De Educacion Media Superior Para Adultos
Similar Profiles
Lauren IhnotLauren Ihnot
Nanny at Families In The CommunityNanny at Families In The Community
Vayda Merrill-mackayVayda Merrill-mackay
Babysitter at Families In The CommunityBabysitter at Families In The Community
Amri MoranAmri Moran
Babysitter at Families In The CommunityBabysitter at Families In The Community
Sophie YatesSophie Yates
Baby Sitter at Families In The CommunityBaby Sitter at Families In The Community
Sandra Blanco MendezSandra Blanco Mendez
Teller Associate/ Head Cashier at Franco's ImportsTeller Associate/ Head Cashier at Franco's Imports