Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Healthcareexperiencegoals
Timeline
Generic

Claudia Charlotte Augustin

Philadelphia,PA

Summary

I am a passionate and driven individual eager to gain hands-on experience in the healthcare field. With a strong commitment to understanding patient care in the dynamics of a clinical environment, I am focused on applying the knowledge and skills I have acquired through academic coursework and prior experiences. Dedicated to expanding my understanding of medical practices and patient centered-care, I am focused on contributing meaningfully to healthcare teams. With a strong ability to work collaboratively and adapt to diverse settings, I am committed in making a positive impact wherever I go.

Overview

9
9
years of professional experience

Work History

Nonprofit Volunteer

Philly House
08.2024 - Current
  • Company Overview: Nonprofit organization focused on helping individuals experiencing homelessness
  • Helped prepare and serve meals to individuals experiencing homelessness, ensuring they had access to nutritious food
  • Interacted with guests to offer support and create a caring, respectful environment
  • Worked closely with a team to keep meal service running smoothly and efficiently
  • Gained valuable experience in communication, empathy, and teamwork while making a positive impact in the local area
  • Nonprofit organization focused on helping individuals experiencing homelessness

Server and Hostess

Hibachi Japanese Steak House
10.2019 - Current
  • Provide outstanding customer service in a fast-paced dining environment, handling guest interactions and ensuring a positive experience
  • Manage reservations and seating while working closely with the team to keep operations running smoothly

Fast Food Cashier

Ishkabibbles II
07.2015 - 07.2019
  • Greeted customers warmly and took orders accurately, ensuring a friendly and efficient experience
  • Managed cash register, processed payments, and handled transactions quickly and accurately

Volunteer

Temple University Hospital
06.2018 - 06.2019
  • Assisted patients and visitors by providing directions, answering questions, and offering a friendly, supportive presence
  • Helped hospital staff with various non-medical tasks to ensure smooth daily operations
  • Delivered care packages, distributed information, and supported patient transport when needed
  • Created a calming atmosphere in waiting areas by offering comfort and addressing any concerns
  • Worked closely with hospital teams to ensure patients and families had a positive experience
  • Gained hands-on experience in customer service, communication, and teamwork in a healthcare setting

Sunday School Teacher

Gereja Bethany Indonesia Church
Philadelphia, USA
  • Taught weekly lessons to children, helping them learn about faith, values, and Bible stories in an engaging and creative way
  • Created a positive and welcoming classroom environment that encouraged learning and personal growth
  • Developed age-appropriate activities, crafts, and discussions to reinforce key lessons for ages 5-14
  • Fostered a sense of community and teamwork among the students, promoting kindness and respect
  • Communicated regularly with parents to update them on their child's progress and classroom activities
  • Strengthened leadership, communication, and teaching skills while working with children

Education

Bachelor of Science - Health Professions

Temple University
Philadelphia, PA
05.2025

Bachelor of Arts -

Central High School
Philadelphia, PA

Skills

  • Patient-focused communication
  • Interpersonal skills
  • Organizational abilities
  • Multitasking abilities
  • Leadership
  • Teaching experience
  • Knowledge of healthcare operations
  • Knowledge of healthcare procedures
  • Teamwork
  • Adaptability
  • Donor solicitation and fundraising
  • Community engagement
  • Cultural awareness
  • Coaching and mentoring
  • Problem-solving
  • Disability awareness

Volunteer Experience

  • Philly House, Nonprofit Volunteer, 08/01/24, Present, Helped prepare and serve meals to individuals experiencing homelessness, ensuring they had access to nutritious food., Interacted with guests to offer support and create a caring, respectful environment., Worked closely with a team to keep meal service running smoothly and efficiently., Gained valuable experience in communication, empathy, and teamwork while making a positive impact in the local area.
  • At Your Service – Temple University Hospital, Volunteer, 06/01/18, 06/01/19, Assisted patients and visitors by providing directions, answering questions, and offering a friendly, supportive presence., Helped hospital staff with various non-medical tasks to ensure smooth daily operations., Delivered care packages, distributed information, and supported patient transport when needed., Created a calming atmosphere in waiting areas by offering comfort and addressing any concerns., Worked closely with hospital teams to ensure patients and families had a positive experience., Gained hands-on experience in customer service, communication, and teamwork in a healthcare setting.
  • Gereja Bethany Indonesia Church, Philadelphia, PA, Sunday School Teacher, Taught weekly lessons to children, helping them learn about faith, values, and Bible stories in an engaging and creative way., Created a positive and welcoming classroom environment that encouraged learning and personal growth., Developed age-appropriate activities, crafts, and discussions to reinforce key lessons for ages 5-14., Fostered a sense of community and teamwork among the students, promoting kindness and respect., Communicated regularly with parents to update them on their child's progress and classroom activities., Strengthened leadership, communication, and teaching skills while working with children.

Healthcareexperiencegoals

  • Actively seeking opportunities to enhance practical healthcare knowledge and skills.
  • Motivated to work in patient-centered environments that provide exposure to medical procedures, healthcare administration, and clinical support.
  • Committed to learning from experienced professionals while contributing meaningfully to the healthcare team.

Timeline

Nonprofit Volunteer

Philly House
08.2024 - Current

Server and Hostess

Hibachi Japanese Steak House
10.2019 - Current

Volunteer

Temple University Hospital
06.2018 - 06.2019

Fast Food Cashier

Ishkabibbles II
07.2015 - 07.2019

Sunday School Teacher

Gereja Bethany Indonesia Church

Bachelor of Science - Health Professions

Temple University

Bachelor of Arts -

Central High School
Claudia Charlotte Augustin