Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Clunie

Silver Spring,MD

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure the reception position with your organization. Ready to help team achieve company goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. I believe that I would be an asset to the team given my years of experience in customer service.

Overview

22
22
years of professional experience

Work History

Business Development Agent

Euro Motorcars Inc.
06.2006 - Current
  • Contact existing and potential new clients in reference to new sales opportunities and servicing needs
  • Process marketing materials
  • Event management and setup
  • Daily administrative duties including filing, data entry, receive sort, and distribute daily mail/deliveries
  • Order front office supplies and keep inventory of stock
  • Schedule appointments and meetings
  • Answer, screen, and forward incoming phone calls
  • Serves clients by greeting, welcoming, and directing them appropriately.

Shift Supervisor

DSW Inc.
11.2005 - 06.2006
  • Open and/or close the store for business
  • Prepared and processed bank deposits
  • Set employee schedules and cover shifts when needed
  • Managed merchandise inventory
  • Addressed any concerns or issues from clients and staff.
  • Ensured customer had a good experience while shopping
  • Maintained comradery among employees and boasted employees moral

Receptionist

DARCARS Volvo
11.2002 - 06.2006
  • Managed multiline switchboard
  • Set appointments for sales and service departments
  • Answered phone promptly and directed incoming calls to correct offices
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Create invoices for services given
  • Managed filling system to ensure records are kept updated
  • Assist with new hire onboarding insuring all necessary paper work is filled out such as insurance forms, direct depots forms, W4, and nondisclosure form.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Associate of Arts -

Montgomery College
Rockville, MD

Gaithersburg High School
Gaithersburg, MD

Skills

  • CDK Global
  • Elead
  • Microsoft Office
  • Excellent communication skills
  • Great time management
  • People skills
  • Ability to work well with others

Timeline

Business Development Agent

Euro Motorcars Inc.
06.2006 - Current

Shift Supervisor

DSW Inc.
11.2005 - 06.2006

Receptionist

DARCARS Volvo
11.2002 - 06.2006

Associate of Arts -

Montgomery College

Gaithersburg High School

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Claudia Clunie