Claudia Cotton

Developed lasting relationships with regular customers, and employees.

• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Increased sales significantly by upselling higher-end products to customers.

• Fostered friendly, warm, and exceptional customer experience.
• Sterilized equipment for client treatments.
• Recommended retail products for at-home use.
• Developed customized facial treatments for individual clients to address specific skin care needs.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.