Claudia Covarrubias

My duties as a Area Supervisor were:

- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

- Issued receipts, refunds, credits or change due to customers.

- Stocked shelves and merchandise for upcoming events and when needed.

- Answered customer inquiries regarding store policies and procedures.

- Processed returns and exchanges of merchandise in accordance with store policies.

- Maintained cleanliness of checkout area including countertops registers.

- Developed and maintained a positive working environment for all staff members

- Assigned tasks to employees and monitored progress of projects.

- Trained new employees on job duties and company policies.

- Resolved customer complaints in a professional manner.

My duties as a stock team manager were:

- Received truck shipment delivery and offloaded into the warehouse loading dock.

- Helped my team break down pallets and separated merchandise by department.

- Operated manuel pallet jack to transfer pallets on to the sales floor.

- Maintained rolling racks neat and organized by UPC and made them shoppable for customers.

- Maintained neat, safe and organized workspace in the warehouse to prevent accidents and injuries.

- Coached new stock team members on the job process.

- Lead inventory with preparation and counting merchandise.

- Reseted POGs, updated RIMA and cycle counts.

-Greeted customers and assisted them by helping them locate items and loading heavy purchases to there vehicles.

My duties as a Area Supervisor were:

- Opened and closed store.

- Organized and merchandised store for upcoming sales and events.

- Unloaded the freight from the truck into the warehouse.

- Prepared employees schedule and conducted rally meetings for weekly progress reports and feedbacks.

- Worked with computer to check payroll and email other stores on merchandised and projects.

- Counted and balanced registers.

- Assisted customers with problems.

- Coached associates on store processing's and policies.

- Directed and supervised staff performance.

- Kept areas clean, neat, safe and organized.

My job duties as a Mcdonald's employee were:

- Operated a cash registered, collected payment and gave out correct change.

- Answered customers questions and helped them with any other request.

- Wiped down counters and kept my area clean and sanitized.

- Trained new team members with cash registered operation, stock procedures and customer services.