Claudia Davis
Hanahan,SC
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, staff management, and event promotion and marketing. Adept at problem-solving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Event Coordinator Specialist
Paddock & Whisky
08.2021 - Current
- Brainstormed and implemented creative event concepts and themes.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Hired, trained and supervised volunteers and support staff required for events.
- Developed post-event reports to determine effectiveness of each event.
- Created and maintained event expenditures, budgets and timelines in job-related software.
Senior Bartender Shift Leader
Paddock & Whisky
08.2021 - Current
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload..
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced restaurant bar environment.
Data Entry Specialist
DHHS
01.2015 - 06.2020
- Provide assistance with Medicaid application process
- Identified data entry errors and reported to necessary departments.
- Corrected data entry errors to prevent duplication or data degradation.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
General Manager
Art's Bar and Grill
03.2018 - 08.2021
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained new employees on proper protocols and customer service standards.
Bar Manager
Cha Cha's Mexican Grill
01.2013 - 01.2015
- Trusted with maintaining proper financial records for all bar transactions
- Oversaw bartenders to ensure customer satisfaction
- Consulted with managers to organize special events and promotions.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Education
Associate of Arts - Liberal Arts And General Studies
Trident Technical College
Charleston, SC06.2016
Pharmacy Technician Program -
Palmetto School of Career
Charleston, SC06.2015
Skills
- Events Requirements Gathering
- Records Management
- Food Service Regulations
- Staff Management
- Special Event Planning
- Customer Needs Assessments
- Cloud-Based Document Coordination
- Client Satisfaction
- Schedule Coordination
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Event Coordinator Specialist
Paddock & Whisky
08.2021 - Current
Senior Bartender Shift Leader
Paddock & Whisky
08.2021 - Current
General Manager
Art's Bar and Grill
03.2018 - 08.2021
Data Entry Specialist
DHHS
01.2015 - 06.2020
Bar Manager
Cha Cha's Mexican Grill
01.2013 - 01.2015
Associate of Arts - Liberal Arts And General Studies
Trident Technical College
Pharmacy Technician Program -
Palmetto School of Career
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