Claudia Davis
Eureka,MO
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
8
8
years of professional experience
Work History
Receptionist
Belleville Medical Clinic
Belleville, Kansas
07.2023 - 03.2025
- Greeted visitors and provided them with assistance.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Processed payments and updated accounts to reflect balance changes.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Back Office Manager
Diamonds Direct
St Louis, Missouri
02.2019 - 12.2022
- Reviewed customer orders for accuracy and completeness, ensuring all required information was included.
- Created packing slips and invoices for outgoing shipments with job-related software.
- Traced missing material and shipments through vendor and customer communications.
- Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
- Coordinated and monitored inbound and outgoing deliveries, keeping record of delays and other issues.
- Established effective relationships with suppliers to ensure optimal service at competitive prices.
Receptionist
Diamonds Direct
St. Louis, Missouri
08.2017 - 02.2019
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Assisted with onboarding of new employees by providing orientation information and support.
- Coordinated travel arrangements and accommodations for staff and visiting guests.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Coordinated company events with venues and advised staff of pertinent details.
Education
Maryville University of Saint Louis
St. Louis, MOSkills
- Appointment scheduling
- Positive and professional
- Office management
- Inventory management
- Attention to detail
Timeline
Receptionist
Belleville Medical Clinic
07.2023 - 03.2025
Back Office Manager
Diamonds Direct
02.2019 - 12.2022
Receptionist
Diamonds Direct
08.2017 - 02.2019
Maryville University of Saint Louis
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