Claudia Dickerson
Louisville,KY
Summary
Childcare professional with proven ability to create safe and stimulating environments for children. Known for developing age-appropriate activities that foster growth and development. Reliable team collaborator who adapts to changing needs and maintains high standards. Experienced with maintaining spotless and organized environments. Utilizes effective cleaning techniques and attention to detail to ensure spaces are inviting and hygienic. Track record of managing time efficiently and adapting to various cleaning challenges.
Overview
22
22
years of professional experience
Work History
Housekeeper
UofL Hospital/ Shannon Mauck
03.2023 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Implemented efficient cleaning protocols, enhancing overall workflow within the department.
- Trained new staff on safety procedures and effective cleaning techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
- Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
- Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.
Cashier Assistant
Walmart
06.2022 - 10.2023
- Processed customer transactions efficiently using POS systems.
- Assisted in maintaining accurate cash drawers and financial records.
- Provided excellent customer service to enhance shopping experience.
- Collaborated with team members to optimize checkout procedures.
Senior Care Companion
Treyton Oak Towers/Necole
03.2019 - 06.2022
- Provided personalized care and companionship to enhance client well-being and quality of life.
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Developed engaging activities tailored to individual interests, promoting mental and emotional stimulation.
- Trained and mentored junior care companions, fostering teamwork and enhancing service delivery standards.
- Implemented care plans collaboratively with families and medical personnel to meet unique client needs.
- Conducted regular assessments to identify improvements in client care strategies and outcomes.
- Maintained accurate documentation of services provided, ensuring compliance with regulatory requirements.
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
Picker/Packer Associate
UPS/Steven Tinsley
04.2013 - 06.2019
- Loaded and unloaded shipments efficiently, ensuring timely delivery of packages.
- Maintained cleanliness and organization within work area to optimize workflow.
- Collaborated with team members to optimize workflow and reduce processing time.
- Implemented process improvements that enhanced order accuracy and speed.
- Pulled orders quickly to maintain demanding productivity goals.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
Picker/Packer Associate
Amazon
03.2013 - 02.2015
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Improved efficiency within the team by sharing knowledge of optimal picking routines.
- Maintained timely updates on workload progress through effective communication with supervisors.
- Streamlined warehouse operations through efficient organization of products and inventory management.
Childcare Provider
Claudia's Childcare Development Center
10.2005 - 09.2013
- Supervised daily activities, ensuring safety and engagement for children ages 0-5.
- Developed age-appropriate educational programs to enhance children's cognitive and social skills.
- Fostered positive relationships with families, providing regular updates on child development and progress.
- Implemented behavioral management techniques to promote a positive learning environment.
- Provided nurturing care and educational activities for children in home environment.
- Developed individualized learning plans to support child development milestones.
- Implemented daily routines promoting structure and consistency for children.
- Fostered positive relationships with families, ensuring open communication regarding child progress.
- Organized engaging play-based learning experiences tailored to children's interests and needs.
- Mentored new caregivers on best practices for child safety and development techniques.
- Evaluated children's progress regularly, adjusting activities to enhance learning outcomes.
- Coordinated schedules and activities to balance educational and recreational opportunities effectively.
- Built strong relationships with parents through effective communication about their child''s progress and needs.
- Maintained clean and organized living and play areas to promote child health and safety.
- Developed engaging activities to help children learn and grow.
- Enhanced child development by implementing age-appropriate educational activities and playtime.
- Encouraged and supported self-help skills to establish independence.
- Encouraged physical activity with outdoor excursions like visits to local parks or nature walks around the neighborhood.
- Maintained cleanliness of childcare spaces by performing regular housekeeping tasks such as laundry, dishes, and sanitizing toys.
- Monitored children's development and discussed observations with parents.
- Provided emotional support to children by actively listening and offering guidance when needed.
- Implemented consistent routines for naptime, mealtime, and playtime, creating a structured environment conducive to learning.
- Encouraged positive behavior by setting clear expectations and providing consistent discipline.
- Established a safe and nurturing environment for children, resulting in increased trust from parents.
- Improved language skills in young learners through engaging storytelling sessions and interactive games.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Collaborated with parents to develop strategies for addressing behavioral issues or developmental concerns in their children.
Picker/Packer Associate
Ingram Micro
07.2008 - 05.2013
- Selected and packed items efficiently to meet daily shipping goals.
- Collaborated with team members to streamline packing processes and reduce errors.
- Maintained cleanliness and organization of work area to enhance safety standards.
- Implemented best practices for packaging materials to minimize damage during transit.
- Conducted quality checks on packed orders to ensure accuracy before shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
Security Officer
Allied Barton Security
07.2004 - 01.2006
- Monitored premises to prevent unauthorized access and ensure safety protocols compliance.
- Conducted regular patrols to identify security risks and maintain a secure environment.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Collaborated with team members to develop improved emergency response procedures.
Education
Associate of Science - Associate of Science in Early Childhood Education
Sullivan University
3101 Bardstown Road, Louisville KY 4020505-2012
GED -
Cook County GED Testing Program
Chicago, IL02-1980
Skills
- Teamwork
- Patience and empathy
- Child supervision
- CPR training
- Childcare
- Age-appropriate activities
- Child development
- Child safety procedures
- Creative lesson planning
- Time management
- Problem-solving
- Health and safety
Timeline
Housekeeper
UofL Hospital/ Shannon Mauck
03.2023 - Current
Cashier Assistant
Walmart
06.2022 - 10.2023
Senior Care Companion
Treyton Oak Towers/Necole
03.2019 - 06.2022
Picker/Packer Associate
UPS/Steven Tinsley
04.2013 - 06.2019
Picker/Packer Associate
Amazon
03.2013 - 02.2015
Picker/Packer Associate
Ingram Micro
07.2008 - 05.2013
Childcare Provider
Claudia's Childcare Development Center
10.2005 - 09.2013
Security Officer
Allied Barton Security
07.2004 - 01.2006
Associate of Science - Associate of Science in Early Childhood Education
Sullivan University
GED -
Cook County GED Testing Program