CLAUDIA DI SOMMA
LAKE FOREST,CA
Summary
My goal is to specialize in training and developing individuals, seeking a position to actively contribute to a team by assisting in the design and delivery of impactful training programs. Committed to fostering a positive learning environment and dedicated to contributing to organizational success through the continuous enhancement of the skills and knowledge while driving ongoing improvements in performance and productivity. As a hardworking and passionate job seeker with robust organizational skills, I am eager to collaborate with a team to achieve company objectives.
Overview
30
30
years of professional experience
1
1
Language
Work History
Sr. Foreclosure Operations Support Specialist
AUCTION.COM
01.2021 - 01.2024
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Managed daily operations, including scheduling shifts, tracking inventory levels, and ensuring adequate staffing to meet business demands.
- Coordinated with vendors, customers and internal departments to understand, monitor and communicate changes to workflows.
- Improved team efficiency through regular training sessions on on-boarding updates.
- Served as a liaison between various departments within the organization, facilitating open communication channels for seamless collaboration on shared initiatives.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
Auction Operations Manager
Auction.com
01.2012 - 01.2021
- Pre-screened resumes prior to sending to area managers for consideration.
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
- Reviewed onboarding processes regularly, identifying and correcting deficiencies, developing workflows and checklists.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Conducted new hire orientation sessions to all part-time staff.
- Helped with vendor on-boarding to ensure all proper documentation was submitted for set-up.
- Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
- Created purchase orders for our departmental needs.
Venue Coordinator
Auction.com
09.2010 - 01.2012
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated contracts with external partners, establishing mutually beneficial working relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and communication skills.
- Addressed client concerns promptly, fostering trust in the quality of service provided at the venue.
- Maximized venue utilization with strategic scheduling and space allocation.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Education
Associate of Arts - Liberal Arts
Santa Ana College
Santa Ana, CA06.2003
Vocational School Certificate - Database Administator
Travel And Trade Career Institute
Garden Grove, CA06.1994
High School Diploma - General High School Curriculum
Los Amigos High School
Fountain Valley, CA06.1993
Skills
- Scheduling Management
- Multitasking
- Dependable and Responsible
- Attention to Detail
- Idea Development and Brainstorming
- Training development
- New Hire Orientation and Onboarding
- In-Person and Telephone Interviewing
- Process Improvement
- Administrative background
- Procurement expertise
- Contract Administration
Languages
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceHealthcare benefitsPaid sick leave401k matchCompany CultureFlexible work hoursTeam Building / Company RetreatsWork from home optionPaid time offSoftware
Spreadsheets
Google Drive
Data Entry
Microsoft Office
Office Suites
Coupa Software
Concur SAP
Workday
Interests
Health and Fitness
Holistic Living
Competitive Dance
Travel
Photography
Timeline
Sr. Foreclosure Operations Support Specialist
AUCTION.COM
01.2021 - 01.2024
Auction Operations Manager
Auction.com
01.2012 - 01.2021
Venue Coordinator
Auction.com
09.2010 - 01.2012
Associate of Arts - Liberal Arts
Santa Ana College
Vocational School Certificate - Database Administator
Travel And Trade Career Institute
High School Diploma - General High School Curriculum
Los Amigos High School
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