Claudia Drake
Richmond,VA
Summary
Summary
Overview
8
8
years of professional experience
Work History
Counselor
Special Love, BRASS Camp
07.2018 - Current
- Volunteer at an overnight camp for siblings of cancer patients one week every July and one weekend every March.
- Work with children ages 7-14. In charge of assigned cabin ranging from five to ten campers. Most often assigned to the younger campers.
- Coordinate and facilitate daily classes for campers of all ages including crafts, cooking, beauty, and games classes.
- Assist in leading a special grief support group for bereaved campers, utilizing trauma-informed care practices.
- Collaborate with nursing and medical staff to address camper allergies, medications, injuries, and mental health support.
- Support the needs of neurodivergent campers, modeling emotional regulation skills and providing redirection, setting boundaries, and encouraging social engagement.
- Provided one-to-one support for high-risk campers exhibiting violent behavior through deescalation, trigger identification, distress tolerance skills, and other in-vivo coping strategies.
- Communicated with parents regarding camper emotional, physical, and behavioral needs.
- Mentored junior counselors in best practices for camper engagement and leadership.
Sales Associate
Westhampton Pastry Shop
04.2025 - 09.2025
- Assisted customers in selecting and serving pastries, providing a positive store experience.
- Took in-person and phone orders for custom cakes, large orders, and more while considering the kitchen schedule; ensured order accuracy.
- Operated point-of-sale system efficiently. Weighed and priced items when necessary.
- Maintained cleanliness and organization of front of house and display cases, showcasing products effectively and keeping all areas clean; created window and shelving displays.
- Collaborated with back-of-house staff regarding special orders, customer requests, inventory, and wedding cake tastings.
- Assisted with final preparations of baked goods, including traying items, slicing cakes, and other final touches.
- Built relationships with customers to encourage repeat business and an enjoyable bakery experience.
Nanny
Private Family
05.2024 - 08.2024
- Nannied for a family of three children between the ages of seven and twelve.
- Supervised daily activities and provided transportation.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Sales Associate
Urban Outfitters
03.2020 - 06.2021
- Worked here
Intern
Macrae, Inc.
06.2019 - 08.2019
- Worked remotely for Macrae, a legal recruitment firm.
- Assisted with a large company project to clean up and organize proprietary candidate databases.
Education
Bachelor of Science - Secondary Education, English Concentration
Virginia Commonwealth University
Richmond, Virginia, VA01-2027
No Degree - English
Northern Virginia Community College
Annandale, VA01-2024
High School Diploma -
George C. Marshall High School
Falls Church, VA06-2019
Skills
- Childcare
- Problem-solving
- Behavioral management
- Deescalation
- Grief support
- Communication skills
Timeline
Sales Associate
Westhampton Pastry Shop
04.2025 - 09.2025
Nanny
Private Family
05.2024 - 08.2024
Sales Associate
Urban Outfitters
03.2020 - 06.2021
Intern
Macrae, Inc.
06.2019 - 08.2019
Counselor
Special Love, BRASS Camp
07.2018 - Current
Bachelor of Science - Secondary Education, English Concentration
Virginia Commonwealth University
No Degree - English
Northern Virginia Community College
High School Diploma -
George C. Marshall High School