Claudia Dunn
Cincinnati,OH
Summary
Dedicated Registered Nurse with over 18 years of experience in emergency care with a strong background in clinical assessment, clinical documentation, patient advocacy and interdisciplinary collaboration. Skilled in conflict resolution and care coordination, driving improvements in patient safety and quality of care through evidence-based practices and effective teamwork.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Registered Nurse, Clinical Coordinator, Emergency
Bon Secours Mercy Health
Cincinnati, Ohio
06.2008 - Current
- Responded to urgent situations quickly and calmly, providing care support and life-saving intervention.
- Supported communication among physicians, other healthcare professionals, patients, and family members to help deliver appropriate care.
- Facilitated effective communication among patients, families, and healthcare providers to ensure coordinated care.
- Supported patients and families during stressful situations, enhancing comfort and promoting recovery.
- Provided emotional support and counseling services to patients during times of crisis or distress.
- Educated team members, patients and family members on care plans, medication regimes and protocols.
- Precept and mentor new nursing staff, nursing students and EMS students.
- Assessed nursing workflows regularly to identify areas for improvement and implement effective solutions.
- Implemented evidence-based practices to improve patient safety and care standards.
- Demonstrated strong communication, professionalism, accountability, integrity, initiative, sound clinical judgment, and the ability to lead through change.
- Created an environment of teamwork, mutual respect and conflict management. Approachable. Fostered and encouraged open communication and conflict resolution among staff members.
- Managed conflict in a timely, direct and positive manner.
Education
Bachelor of Science - Nursing
University of Cincinnati
Cincinnati, OH04-2017
Associate of Science - Nursing
Cincinnati State Technical And Community College
Cincinnati, OH06-2008
Skills
- Patient care
- Care coordination
- Emergency procedures
- EPIC charting
- Quality patient safety
- Team leadership
- Cross-discipline teamwork
- Conflict resolution
Certification
- Ohio Board of Nursing RN.344787
- ACLS
- PALS
- BLS
Timeline
Registered Nurse, Clinical Coordinator, Emergency
Bon Secours Mercy Health
06.2008 - Current
Bachelor of Science - Nursing
University of Cincinnati
Associate of Science - Nursing
Cincinnati State Technical And Community College