Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Claudia Espinoza

Houston,TX

Summary

I am seeking a challenging and dynamic position in a fast-paced environment that will allow me to further develop my leadership abilities, expand my knowledge, and reine my skills. As an ambitious self-starter, I am committed to meeting deadlines and consistently perform well under pressure.

Overview

21
21
years of professional experience

Work History

Civil Clerk

Harris County Justice of the Peace
04.2025 - Current
  • Assisted in processing civil documentation, ensuring compliance with established regulations.
  • Supported data entry activities, maintaining accurate records in case management systems.
  • Maintained a high level of confidentiality while handling sensitive legal documents and information.
  • Increased accuracy in record-keeping by regularly updating electronic databases with case information.
  • Prepared court orders and judgments for signature.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.

Administrative Assistant

Cypress Fairbanks ISD
08.2024 - 04.2025
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Optimized calendar management for diagnostician/ARD specialist by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Maintained confidentiality of sensitive information pertaining to students' IEP.

Paraprofessional

Cypress Fairbanks ISD
12.2020 - 07.2024
  • Assisted teachers in implementing lesson plans and classroom activities.
  • Supported students with individualized learning strategies to enhance academic performance.
  • Collaborated with educational staff to maintain a positive learning environment.
  • Monitored student behavior and provided feedback to improve engagement and participation.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Fostered a positive learning environment by establishing strong rapport with students and faculty members.

Director of Operations

Espinoza's Resodemce
03.2014 - 12.2020
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Commercial/Lead Dispatcher

Intec Communications
08.2004 - 03.2014
  • Coordinated daily dispatch operations to optimize route efficiency and reduce response times.
  • Managed communication between drivers and clients to ensure timely and accurate service delivery.
  • Implemented tracking systems to monitor vehicle locations and manage fleet performance effectively.
  • Trained new dispatch team members on operational procedures and system usage for seamless integration.
  • Analyzed dispatch data to identify trends and areas for process improvement, enhancing operational effectiveness.
  • Led cross-departmental collaboration initiatives to streamline communication between logistics, customer service, and field teams.
  • Developed standard operating procedures that improved workflow consistency and reduced errors in dispatching tasks.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Directed dispatching, routing, and tracking of 80 fleet vehicles.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.

Education

Associate of Arts - Business Administration

Lone Star College
Houston, TX
05-2022

Skills

  • Strong organization
  • Microsoft office
  • Legal research
  • Filing systems
  • Typing speed
  • Records management
  • File management
  • Schedule management
  • Office management
  • Dispute resolution
  • Payment collection
  • Teamwork and collaboration

Languages

Spanish

Timeline

Civil Clerk

Harris County Justice of the Peace
04.2025 - Current

Administrative Assistant

Cypress Fairbanks ISD
08.2024 - 04.2025

Paraprofessional

Cypress Fairbanks ISD
12.2020 - 07.2024

Director of Operations

Espinoza's Resodemce
03.2014 - 12.2020

Commercial/Lead Dispatcher

Intec Communications
08.2004 - 03.2014

Associate of Arts - Business Administration

Lone Star College
Claudia Espinoza