I am seeking a challenging and dynamic position in a fast-paced environment that will allow me to further develop my leadership abilities, expand my knowledge, and reine my skills. As an ambitious self-starter, I am committed to meeting deadlines and consistently perform well under pressure.
Overview
21
21
years of professional experience
Work History
Civil Clerk
Harris County Justice of the Peace
04.2025 - Current
Assisted in processing civil documentation, ensuring compliance with established regulations.
Supported data entry activities, maintaining accurate records in case management systems.
Maintained a high level of confidentiality while handling sensitive legal documents and information.
Increased accuracy in record-keeping by regularly updating electronic databases with case information.
Prepared court orders and judgments for signature.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Administrative Assistant
Cypress Fairbanks ISD
08.2024 - 04.2025
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Optimized calendar management for diagnostician/ARD specialist by scheduling appointments strategically while considering priorities and minimizing conflicts.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Maintained confidentiality of sensitive information pertaining to students' IEP.
Paraprofessional
Cypress Fairbanks ISD
12.2020 - 07.2024
Assisted teachers in implementing lesson plans and classroom activities.
Supported students with individualized learning strategies to enhance academic performance.
Collaborated with educational staff to maintain a positive learning environment.
Monitored student behavior and provided feedback to improve engagement and participation.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Fostered a positive learning environment by establishing strong rapport with students and faculty members.
Director of Operations
Espinoza's Resodemce
03.2014 - 12.2020
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Commercial/Lead Dispatcher
Intec Communications
08.2004 - 03.2014
Coordinated daily dispatch operations to optimize route efficiency and reduce response times.
Managed communication between drivers and clients to ensure timely and accurate service delivery.
Implemented tracking systems to monitor vehicle locations and manage fleet performance effectively.
Trained new dispatch team members on operational procedures and system usage for seamless integration.
Analyzed dispatch data to identify trends and areas for process improvement, enhancing operational effectiveness.
Led cross-departmental collaboration initiatives to streamline communication between logistics, customer service, and field teams.
Developed standard operating procedures that improved workflow consistency and reduced errors in dispatching tasks.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Directed dispatching, routing, and tracking of 80 fleet vehicles.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)