Claudia Espinoza
El Paso
Summary
Registered Nurse with strong background in clinical management. Skilled in patient care, staff supervision, and healthcare administration. Focused on team collaboration and achieving optimal patient outcomes. Reliable, adaptable, and proficient in handling diverse clinical situations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
RN Clinical Manager
Centerwell Home Health
03.2022 - Current
- Managed clinical operations to ensure high-quality patient care and adherence to regulatory standards.
- Developed and implemented staff training programs to enhance nursing competencies and improve service delivery.
- Oversaw care coordination among multidisciplinary teams to optimize patient outcomes and resource allocation.
- Analyzed patient data and feedback to identify areas for improvement in clinical practices and service offerings.
- Fostered a culture of continuous improvement by mentoring nursing staff in evidence-based practices and performance excellence.
- Collaborated with executive leadership to develop strategic plans aligning clinical services with organizational goals.
- Reduced hospital readmissions through effective case management and coordinated discharge planning.
- Served as a liaison between patients, families, and physicians, facilitating open communication lines and resolving conflicts when necessary.
- Managed nursing schedules and staffing levels, ensuring optimal coverage for all shifts without compromising patient care standards.
- Mentored new nurses, providing guidance on best practices and professional development opportunities.
RN Case Manager
Good Samaritan Home Health
08.2021 - 02.2022
- Coordinated patient care plans with interdisciplinary teams to ensure comprehensive service delivery.
- Assessed patients' needs and developed tailored care strategies to optimize health outcomes.
- Educated patients and families on disease management, treatment options, and preventive care practices.
- Collaborated with healthcare providers to facilitate effective communication and continuity of care.
- Implemented quality improvement initiatives to enhance service delivery and patient satisfaction rates.
- Monitored patient progress and adjusted care plans based on ongoing evaluations and feedback.
- Educated patients and families on available community resources, facilitating access to necessary support services.
RN Charge Nurse
Providence Memorial
08.2016 - 08.2021
- Assess patient status, analyze and interpret information for interventions
- Provided direct patient care, administering medications and monitoring vital signs for optimal health outcomes.
- Maintained accurate electronic health records (EHR), ensuring compliance with regulatory standards and enhancing data integrity.
- Work with physicians and interdisciplinary team to provide quality patient care
- Participate with other hospital departments to produce positive outcomes
- Establish delivery system and utilize the nursing process
Wound Care Nurse
El Paso Health and Rehab
04.2015 - 01.2018
- Assess and evaluate residents with wounds and other skin conditions
- Assessed patient wounds to determine appropriate care plans and interventions.
- Provide evidence based nursing care to patients at risk for wounds or with wounds and other skin conditions
- Develop care plans and consistently implement interventions identified by physician orders and care plan
- Address factors identified as being related to the development, presence, or healing of pressure ulcers
- Initiate nursing care procedures in managing acute, chronic, skin conditions and traumatic wounds
- Implement preventative care per established protocols and monitor skin of residents with pressure ulcers daily and document
- Participate in quality improvement programs
- Provide in service to staff on preventative skin interventions and measures as requested
- Educate and counsel patients and their families on wound care processes and issues
- Participate weekly wound rounds with clinical practitioner and follow ups to ensure recommendations are implemented
Customer Service representative
HGS
01.2007 - 01.2012
Customer Service Representative
Echostar
01.2004 - 01.2007
Customer Service Representative
Bilingual Research Services
01.2003 - 01.2004
Education
Bachelor of Science in Nursing - Nursing
Texas Tech University Health Sciences Center
El Paso, TX12-2014
Skills
- Bilingual: English /Spanish
- Computer Skills
- Critical Thinking
- Customer Service
- Coordination of care
- Effective Communication
- Case Management
- Clinical leadership
- Quality improvement
- Ethical practice
- Staff development
- Discharge planning
- Nursing assessment
- HIPAA compliance
- Clinical documentation
Certification
- RN
- BLS Certification
- WCC
Languages
Spanish
Timeline
RN Clinical Manager
Centerwell Home Health
03.2022 - Current
RN Case Manager
Good Samaritan Home Health
08.2021 - 02.2022
RN Charge Nurse
Providence Memorial
08.2016 - 08.2021
Wound Care Nurse
El Paso Health and Rehab
04.2015 - 01.2018
Customer Service representative
HGS
01.2007 - 01.2012
Customer Service Representative
Echostar
01.2004 - 01.2007
Customer Service Representative
Bilingual Research Services
01.2003 - 01.2004
Bachelor of Science in Nursing - Nursing
Texas Tech University Health Sciences Center