Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Claudia Esteva

San Bruno,CA

Summary

Accomplished Family Service worker with a robust background in family service and training development. Expert in multicultural sensitivity and case management, I excel in developing family and community partnerships. Fluent in Spanish, I leverage my nonprofit knowledge and bilingual skills to advocate effectively for families, achieving full program enrollment and fostering significant community engagement. Proficient in Noho and KinderConnect.

Overview

29
29
years of professional experience

Work History

FAMILY ADVOCACY AND COMMUNITY ENGAGEMENT COORDINAT

PENINSULA FAMILY SERVICE
07.2020 - 07.2024

-Completed with families the enrollment process to the California state childcare center

-Maintained and updates family files including: recertification, food program rosters, parent referrals, immunizations, etc. following the state eligibility, requirements, rules, and regulations

-Maintained NOHO and ASQs databases up-to-date

-Ensured all Community Care Licensing Forms (CCL) are completed during enrollment

-Worked closely with center staff to notify them of changes, coordinate form updates, and follow-ups

-Worked collaboratively with parents to identify goals and get access to referrals, services and resources such as food, clothing, housing, education, mental health services, among others

-Assisted families in planning and implementing a transition between program options or from program to school district

-Advocated for children and families with community agencies and prepare families to advocate for themselves and their children

-Monitored child attendance and enters it in KinderConnect

-Provided and organizes training about different topics based on families’ interests, family events, and Parent Cafes

-Monitored child attendance

-Outreached, recruited, and kept full enrollment of families into the program

EARLY HEAD START HOME BASE CASE MANAGER

PENINSULA FAMILY SERVICE
05.2011 - 06.2020

-Assisted parents to plan activities to support their children’s overall development

-Mentored parents to increase their leadership skills

-Coached parents to advocate and follow up with services provided to their children such as therapy, transition from GGRC to School District, etc.

-Created and updated individual family goals and needs assessments

-Outreached, recruited and kept full enrollment of families into the program

-Planned, organized, and facilitated monthly socialization in collaboration with Home Based Case Managers, Family Engagement staff, and community agencies

-Created parent trainings as needed

-Maintained record keeping systems in both paper files and Child Plus

SPECIAL NEEDS COORDINATOR

FAMILY SERVICE AGENCY OF SAN FRANCISCO
05.2008 - 06.2009

-Identified service need, provision of such service, and coordination of the child/family’s service plan to include all services and referrals

-Coordinated partnership between community agencies and Special Needs Team as well as center staff

-Initiated, organized, and facilitated parent meetings; coordinated and provided trainings, activities and support groups to parents and staff regarding the care, education, referrals and mainstreamed of children with special needs

-Maximized the use of community resources in parent trainings, workshops, and referrals

-Conducted intake interview, including certification for the Child Care Food Program and for the entire Developmental Services Program

-Supervised Special Needs Team which includes Register Nurse, Child Development Specialist, Speech and Language Pathologist, and Mental Health Consultant

-Maintained contact and necessary follow-up with GGRC Service Coordinators, Service Providers, Community Partners, doctors for MOLERA Fund (Medically Fragile Program) to coordinate services as well as advocating for needed services

-Prepared a case summary and reports monthly, quarterly, yearly, and updates as necessary based upon consultant reports, developmental testing, classroom data submitted, parent’s reports and other information received for different funding sources such as St. Joseph’s Health Alliance(MOLERA Program) and GGRC

-Communicated complex information using translation skills

-Maintained intakes, assessments, case files, and other relevant reports and data

-Assisted in consultation and training for the children’s curriculum to ensure the full inclusive classrooms for children under the Special Needs Program

-Maintained and organized record of data relating to outreach, intake, files, and service provided

-Served as agency representative at relevant community meetings

FAMILY ADVOCATE

WU YEE CHILDREN’S SERVICES
02.2006 - 05.2008

-Performed Family Profiles and developed Individualized Family Partnership Agreements which include family strengths, goal setting, timelines, strategies, and on-going follow-up services

-Maximized the use of community partnerships by using community resources effectively in the areas of parent trainings, workshops, and referrals

-Initiated, organized, and facilitated parent meetings; coordinated and provided trainings, activities, and support groups to parents and staff

-Promoted parent involvement in the Child Development Center, as well as, recruitment of parents for Committees, Subcommittees, and Program Governance

-Worked in partnership with community agencies to connect families with appropriate resources

-Coordinated and supervised Special Education Services between parents, agency staff, and different services providers such as GGRC, SFUSD, MDAC, Fu Yao Project, Parent-Infant Program

-Maintained intakes, assessments, case files, and other relevant reports and data about Health and Family Services

-Assessed and analyzed family surveys and profiles for program planning

-Participated and collaborated with staff and community partners in a variety of case-related meetings and home visits

-Prepared written communications for staff and parents, i.e. memos, flyers, letters, surveys, and referral forms as needed

-Ensured appropriate written documentation is included in files and reports

-Assisted and responded with quick decisions about families that need crisis intervention

-Supported staff and parents in identifying children who may need extra support or need assessment referrals

-Communicated complex information using translation skills

-Participating in hiring process for administration and teaching staff as well as provided orientation for new Family Advocates and Center Manager

-Involved in Agency Outreach

-Function as Interim Family and Community Partnership Manager position

INFANT/TODDLER TEACHER

BRIGHT HORIZONS/MARIN DAY SCHOOL
02.2005 - 02.2006

-Provided culturally and developmentally appropriate stimulation to toddlers and infants

-Created a curriculum based on the World at your Fingertips standard

-Educated families about infant/toddler development

-Assisted families in finding resources

-Coordinated and assisted teachers in the creation of portfolios as methods of informal developmental assessment

-Supervised substitute teachers

-Held full responsibility of the classroom when lead teacher was absent

PRESCHOOL TEACHER

WU YEE CHILDREN’S SERVICES
01.2004 - 02.2005

-Provided culturally and developmentally appropriate care and environment

-Created a curriculum based on the Creative Curriculum standard

-Did Daily Health Checks on the children

-Assisted families in finding resources

-Encouraged and promoted families’ participation in the curriculum and center activities

-Periodically administered linguistically and age appropriate screenings to measure development such as DRDP, ASQ, ASQ-SE, Observations

-Performed home visits

-Participated in Wu Yee Annual Self-Assessment

TEACHER ASSISSTANT

MARIA MONTESSORI
02.2002 - 12.2002

-Promoted basic learning of academics in preschool children

-Assisted in the care of infants and toddlers

-Proposed new ideas to enrich the environment of the program

PSYCHOPEDAGOGIST AND SPEECH THERAPIST

CENTRO ESCOLAR MORELOS
06.1997 - 08.1998

-Head of the Psychopedagogy Department in Preschool and Elementary grades

-Gave therapy to children with reading, writing, learning disabilities, speech and language, hearing loss, and voice disorders

-Assisted teaching staff by consultation in planning curricula and trainings

-Provided appropriate referrals as needed

PSYCHOPEDAGOGIST AND SPEECH THERAPIST

DIANA LAURA RIOJAS SCHOOL
07.1995 - 08.1996

-Provided Psychometric Evaluations

-Gave Speech and Language Therapy

-Offered Learning Therapy

Education

Certificate Program - COMMUNITY HEALTH WORKER WITH BEHAVIORAL HEALTH

Mercy College of Health Sciences
Des Moines, IA
07.2023

CERTIFICATE - FAMILY DEVELOPMENT CREDENTIAL

UNIVERSITY OF CONNETICUT
CONNETICUT
07.2021

ASSOCIATE TEACHER - EARLY CHILDHOOD ASSOCIATE TEACHER PERMIT

SKYLINE COLLEGE
SAN BRUNO, CA
05.2006

NEUROLINGUISTICS AND PSYCHOPEDAGOGY

COLEGIO SUPERIOR DE NEUROLINGUISTICA
MEXICO CITY, MEXICO
06.1996

Skills

  • Case Manager services
  • Training and Parent Cafe experience
  • Multicultural Sensitivity
  • Family and Community Partnership Development
  • Nonprofit knowledge
  • Family Recruitment experience
  • Knowledge of program Noho, KinderConnect, ChildPlus
  • Adult and Pediatric First Aid, CPR, and AED
  • Adult and Youth Mental Health First Aid
  • Fluent in Spanish

Additional Information

Member of Advisory Committee of Friday C.A.F.E. (Community and Family Engagement) San Mateo chapter and Phi Theta Kappa member. Enjoy different culture community and cultural fairs, running, reading, philately, movies, and languages.

Timeline

FAMILY ADVOCACY AND COMMUNITY ENGAGEMENT COORDINAT

PENINSULA FAMILY SERVICE
07.2020 - 07.2024

EARLY HEAD START HOME BASE CASE MANAGER

PENINSULA FAMILY SERVICE
05.2011 - 06.2020

SPECIAL NEEDS COORDINATOR

FAMILY SERVICE AGENCY OF SAN FRANCISCO
05.2008 - 06.2009

FAMILY ADVOCATE

WU YEE CHILDREN’S SERVICES
02.2006 - 05.2008

INFANT/TODDLER TEACHER

BRIGHT HORIZONS/MARIN DAY SCHOOL
02.2005 - 02.2006

PRESCHOOL TEACHER

WU YEE CHILDREN’S SERVICES
01.2004 - 02.2005

TEACHER ASSISSTANT

MARIA MONTESSORI
02.2002 - 12.2002

PSYCHOPEDAGOGIST AND SPEECH THERAPIST

CENTRO ESCOLAR MORELOS
06.1997 - 08.1998

PSYCHOPEDAGOGIST AND SPEECH THERAPIST

DIANA LAURA RIOJAS SCHOOL
07.1995 - 08.1996

Certificate Program - COMMUNITY HEALTH WORKER WITH BEHAVIORAL HEALTH

Mercy College of Health Sciences

CERTIFICATE - FAMILY DEVELOPMENT CREDENTIAL

UNIVERSITY OF CONNETICUT

ASSOCIATE TEACHER - EARLY CHILDHOOD ASSOCIATE TEACHER PERMIT

SKYLINE COLLEGE

NEUROLINGUISTICS AND PSYCHOPEDAGOGY

COLEGIO SUPERIOR DE NEUROLINGUISTICA
Claudia Esteva