Claudia Faulkenberry

Work History

Clarot Trucking & Equipment Services

03.2023 - Current

Delivered high-quality work under tight deadlines while maintaining attention to detail resulting in increased productivity.
Assisted with account setup, ensuring all necessary information was collected and inputted correctly to facilitate accurate invoicing and payment processing.
Supported audit preparation efforts by gathering required documentation and responding to auditor inquiries regarding accounts receivable activity.
Reduced billing errors by accurately reviewing invoices and promptly addressing discrepancies.
Streamlined payment processing by implementing effective electronic billing systems.
Enhanced cash flow by efficiently processing and managing accounts receivable.
Facilitated timely payments from clients by maintaining clear communication and providing necessary documentation.
Developed strong relationships with clients through professional communication, fostering trust in the company''s ability to manage their account needs effectively.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Utilized Microsoft Excel and QuickBooks software to manage invoices and payments.
Responded to customer concerns and questions on daily basis.
Used data entry skills to accurately document and input statements.
Collaborated with customers to resolve disputes.

Amsis Energy LLC

12.2021 - 09.2022

Comprised a training processes to quickly and effectively train new billing clerks on company policies and best practices, ensuring smooth onboarding experiences for all team members.
Reconciled accounts receivable to general ledger.
Entered invoices requiring payment.
Collaborated with customers to resolve disputes.
Audited and corrected billing and posting documents for accuracy.
Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Kept vendor files accurate and up-to-date to expedite payment processing.
Processed vendor and supplier payments on weekly basis.
Monitored outstanding invoices and performed collections duties.
Responded to customer concerns and questions on daily basis.
Handled account payments and provided information regarding outstanding balances.
Utilized various software programs to process customer payments.
Increased accuracy in financial reports by diligently reconciling accounts on a monthly basis.
Developed strong relationships with clients through professional communication, fostering trust in the company''s ability to manage their account needs effectively.
Assisted with account setup, ensuring all necessary information was collected and inputted correctly to facilitate accurate invoicing and payment processing.

Blackwater SWD LLC

10.2018 - 12.2021

Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
Ensured timely payments from clients through effective communication and proactive followups.
Posted customer payments by recording cash, checks, and ACH transactions.
Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Managed invoicing and payment processing operations.
Processed customer invoices, credit memos and payments within established timelines.
Verified discrepancies and resolved clients' billing issues
Prepared bills receivable, invoices, and bank deposits.
Developed and maintained strong client relationships, fostering trust and open communication.