Claudia Franks
Houston,TX
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Energetic student eager to apply knowledge of project coordination and completion to achieve company goals. Dedicated to working hard to make positive contributions. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
4
4
years of professional experience
Work History
Stocker
Walmart
05.2021 - Current
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory counts and stocked merchandise.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Changed sales floor signs to show current pricing and support product promotions.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
Internship Student
City Hall Annex
08.2022 - 12.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Supported with creating project marketing materials to promote services.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
Cashier
99 Cents Only
04.2021 - 05.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked flexible schedule and extra shifts to meet business needs.
Library Assistant
University Of New Orleans
09.2019 - 03.2020
- Handled check-in and check-out process of library books and materials at circulation desk.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Maintained circulation desk for lending periodicals and books to patrons.
- Placed books on proper shelves when returned to circulation.
Education
Political Science -
University of Houston - Downtown
Houston, TX05-2023
Skills
- Customer relationships
- Stocking
- Recordkeeping
- Client Relationships
- Problem-solving
- File and Database Management
- Team Contribution
- Customer Satisfaction
- Verbal and Writing Communication
- Money handling
- Heavy lifting
- Safety processes and procedures
Timeline
Internship Student
City Hall Annex
08.2022 - 12.2022
Stocker
Walmart
05.2021 - Current
Cashier
99 Cents Only
04.2021 - 05.2021
Library Assistant
University Of New Orleans
09.2019 - 03.2020
Political Science -
University of Houston - Downtown
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