Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Furnia

Liverpool,NY

Summary

Dynamic Field Sales Account Manager with a proven track record at Evergreen Enterprises of VA, excelling in client relationship building and sales strategy development. Recognized for increasing sales revenue by identifying new business opportunities and achieving high customer satisfaction through effective communication and personalized account management.

Sales professional with proven track record in managing client accounts and driving revenue. Known for strong collaboration skills and consistently achieving results in dynamic environments. Expertise in sales strategies, client relationship management, and negotiation.

Proficient [Desired Position] with deep understanding of sales strategies and client relationship management. Successfully managed key accounts, driving revenue growth and fostering long-term partnerships. Demonstrated expertise in negotiating contracts and coordinating with cross-functional teams.

Experienced with client relationship management, sales strategies, and contract negotiation. Utilizes customer-centric approach to drive client retention and satisfaction. Track record of fostering long-term partnerships and achieving revenue growth.

Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Account Manager accomplished in managing customer service for numerous top accounts while simultaneously exceeding sales goals on new and existing products.

Persuasive sales professional offering extensive hands-on experience prospecting for new clients in new markets.

Persuasive Account Manager skilled at developing diverse and large client base. Constantly looks for new ways to promote products and build professional network ties.

Overview

34
34
years of professional experience

Work History

Field Sales Account Manager

Evergreen Enterprises of VA
10.2021 - 09.2025
  • Assisted with client onboarding processes, ensuring smooth transitions and satisfaction.
  • Supported sales team by preparing presentations and materials for client meetings.
  • Learned CRM software to manage customer interactions and sales data effectively.
  • Coordinated schedules for client follow-ups, enhancing communication efficiency.
  • Developed product knowledge to address client inquiries accurately and promptly.
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Achieved higher client satisfaction ratings through consistent communication and problem resolution.
  • Developed and maintained long-term relationships with key clients for sustained growth.
  • Developed a reputation as a trusted advisor among clients by demonstrating exceptional knowledge of productsservices.
  • Recognized as a top performer among peers, consistently achieving high levels of customer satisfaction and retention rates.
  • Managed accounts to retain existing relationships and grow share of business.

Field Sales Account Manager

Ganz, Inc.
03.2015 - 10.2021
  • Maintained organized records of sales activities, contributing to reporting accuracy.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Analyzed and reported on customer activity, business trends and areas of concern.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Attended industry conferences and events, establishing valuable networking connections for potential partnerships.
  • Created proposals for new and repeat customer business transactions.
  • Created sales contacts with on- and off-premise accounts.
  • Participated in ongoing professional development activities to stay current on industry trends and best practices.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Field Sales Account Manager

Sandra Sciria & Assoc.
02.2010 - 03.2015
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Supported sales team by preparing presentations and materials for client meetings.

Retail Store Owner

Pulaski Gift Shoppe
02.1992 - 02.2004
  • Managed daily operations, ensuring optimal inventory levels and product availability.
  • Developed marketing strategies to enhance customer engagement and drive sales growth.
  • Trained and mentored staff on customer service excellence and operational procedures.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.

Education

No Degree - Business

Keuka College
Keuka Park, NY

High School Diploma -

Pulaski Jr. Sr. High School
Pulaski, NY
06-1980

Skills

  • Client relationship building
  • Sales strategy development
  • Lead prospecting
  • Customer-oriented
  • Territory management
  • Business growth and retention
  • Sales presentations
  • Sales tactics
  • Relationship selling
  • Territory sales management
  • Account management
  • Goals and performance
  • Sales planning
  • Sales reporting
  • Verbal and written communication
  • Order management
  • Positive and upbeat
  • Product knowledge
  • Relationship building
  • Key account management

Timeline

Field Sales Account Manager

Evergreen Enterprises of VA
10.2021 - 09.2025

Field Sales Account Manager

Ganz, Inc.
03.2015 - 10.2021

Field Sales Account Manager

Sandra Sciria & Assoc.
02.2010 - 03.2015

Retail Store Owner

Pulaski Gift Shoppe
02.1992 - 02.2004

No Degree - Business

Keuka College

High School Diploma -

Pulaski Jr. Sr. High School
Claudia Furnia