Claudia Gallegos
Cd. Juarez, Chih.,MX
Summary
17+ years of experience in the automotive industry, within the materials department, performing customer service, planning and procurement activities.
8+ years of experience in the outsourcing industry, developing, coordinating, managing, and implementing different projects from the customer site to the company’s facility, using Six Sigma Methodology. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Raw Material Coordinator
Robert BOSCH Group
Cd. Juarez, Chih., MX
03.2019 - Current
- Responsible for Raw Material including inventory tracking, internal material flow, leading one of the raw material teams to achieve department goals as per Key Performance Indicators using BPS Tools, 5S and Point CIP Planning
- Follow up of inventory status to avoid shortages
- Monitor monthly TCT inventory status, among other activities.
- Collaborate on inventory reductions
Master Scheduler
Eagle Ottawa by Lear Corporation
12.2015 - 03.2019
- In charge of creating/updating production plan according to customer’s demand, rates given by management and plant capacity
- In addition, responsible to create releases to suppliers analyzing customer demand for increases and decreases, as well as procuring/expediting when needed
- Avoid slow moving hides by continuously monitoring demand, request customer service for claims to customer when it applies
- Provide total support, which includes coordinate engineering changes, build outs, etc.
Raw Material Planner
Robert BOSCH Group
12.2014 - 12.2015
- In charge of procuring raw material from different suppliers worldwide (electronic and mechanic components), ensuring to cover all customer’s demand
- Review increases or decreases and negotiate with suppliers as needed
- Update system parameters according to company’s direction to meet inventory levels
- Provide total support, which includes coordinate engineering changes, build outs, etc
Customer Service Leader
Stoneridge North America
02.2010 - 10.2014
- In charge of fulfill customer requirements by shipping according to the master plan schedule as well as provide total support, which includes coordinate engineering changes, claims, build outs, etc
- Customers included: Chrysler, Ford, GM, JCI, Freightliner, John Deere, Navistar and several different small customers
- Other activities include different reports such as: on time delivery, on time shipments, premium freight, etc.
Transition Manager
Genpact International
03.2004 - 03.2009
- In charge of analyze, implement, and deploy different financial, voice driven and logistics processes for an outsourcing company (BPO: Business Process Outsourcing).
Operations Supervisor
Genpact International
06.2002 - 02.2004
- In charge of an Accounts Payable process, responsible to plan and organize operations areas according to its capacity; maintain all documentation (Process Maps, Standard Operational Procedures, FMEA’s, etc.) updated for a BPO Company.
Education
Masters in Business Administration
University of Phoenix
Bachelor of Science in Computer Systems
Universidad Autonoma de Ciudad Juarez
Skills
- Adaptability
- Excellent communication
- Self-motivated
- Teamwork oriented
- Strong customer service skills
- Negotiation
- Time management
- Logistics planning
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Elementary
Timeline
Raw Material Coordinator
Robert BOSCH Group
03.2019 - Current
Master Scheduler
Eagle Ottawa by Lear Corporation
12.2015 - 03.2019
Raw Material Planner
Robert BOSCH Group
12.2014 - 12.2015
Customer Service Leader
Stoneridge North America
02.2010 - 10.2014
Transition Manager
Genpact International
03.2004 - 03.2009
Operations Supervisor
Genpact International
06.2002 - 02.2004
Masters in Business Administration
University of Phoenix
Bachelor of Science in Computer Systems
Universidad Autonoma de Ciudad Juarez