Claudia Garcia
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
General Manager of Operations
Building Professionals Of Texas
Houston, TX
09.2015 - Current
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Reviewed shift reports to understand current numbers and trends.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Settlement Negotiator/ Paralegal
The Bowers Law Group
Houston,TX
08.2013 - 09.2015
- Determine liability/PIP/UIM insurance coverage and coordinate and arrange for appropriate medical treatment given injuries and coverage available; Placement of clients with appropriate care providers, issuing LOPs, with a PROVEN ability to monitor and insure client compliance with treatment; Gather medical and billing records, review and summarize same; Prepare settlement demand letters and packages for attorney review; Negotiate personal injury claims with adjusters pursuant to attorney direction and oversight; Discuss options and settlement authority with clients pursuant to attorney direction and oversight; Party and lien searches using county databases, etc
- Negotiate reductions on medical bills, liens, and subrogation claims pursuant to attorney direction and oversight; Review and preparation of releases and settlement disbursement documents.
Office Director / Modification Specialist
Prestige Development
Houston,TX
01.2010 - 08.2013
- Conducted property tours for potential tenants and answered any questions
- Collected and kept careful records of rental payments
- Achieved the highest possible net operating income by implementing cost control and revenue improvement programs
- Monitored and documented all income, including delinquencies
- Managed all day-to-day activities involving tenants, subcontractors and property management
- Responsible for modifying mortgage loans, communicating with lenders and foreclosure attorneys.
Assistant Store Manager
Napa Auto Parts
Houston,TX
01.2006 - 01.2010
- Communicated with customers regarding vehicle issues to assist in the purchase of automotive parts
- Communicated with commercial customers for ordering and delivery of automotive parts
- Responsible for scheduling of employees, payroll adjustments, training, inventory, cycle counts and corporate reports.
Collections
Pentagroup Financial
Houston,TX
01.2002 - 01.2006
- Third party collections for various portfolios.
Legal Secretary / Office Manager
Law Office of Dan Rhodes
Houston,TX
01.1996 - 01.2002
- Determine liability/PIP/UIM insurance coverage and coordinate and arrange for appropriate medical treatment given injuries and coverage available; Placement of clients with appropriate care providers, issuing LOPs, with a PROVEN ability to monitor and insure client compliance with treatment; Gather medical and billing records, review and summarize same; Prepare settlement demand letters and packages for attorney review; Negotiate personal injury claims with adjusters pursuant to attorney direction and oversight; Discuss options and settlement authority with clients pursuant to attorney direction and oversight; Party and lien searches using county databases, etc
- Negotiate reductions on medical bills, liens, and subrogation claims pursuant to attorney direction and oversight; Review and preparation of releases and settlement disbursement documents.
Legal Secretary
Gary Tucker & Associates
Houston,TX
01.1992 - 01.1996
- Determine liability/PIP/UIM insurance coverage and coordinate and arrange for appropriate medical treatment given injuries and coverage available; Placement of clients with appropriate care providers, issuing LOPs, with a PROVEN ability to monitor and insure client compliance with treatment; Gather medical and billing records, review and summarize same; Prepare draft settlement demand letters and packages for attorney review; Negotiate personal injury claims with adjusters pursuant to attorney direction and oversight; Discuss options and settlement authority with clients pursuant to attorney direction and oversight; Party and lien searches using county databases, etc
- Negotiate reductions on medical bills, liens, and subrogation claims pursuant to attorney direction and oversight; Review and preparation of releases and settlement disbursement documents.
Legal Secretary
Law Offices of Eino Zapata
Houston,TX
01.1990 - 01.1992
- Investigated facts and law of cases using pertinent sources to determine causes of action and to prepare cases
- Supported a team of two attorneys with generating and filing of pleadings, motions and various court documents.
Education
Pasadena High School
1987
Skills
- MS Office proficient
- QuickBooks
- Daily docket reports Personal Injury law familiarity
- Case management
- Office management
- 70 wpm typing
- Workload Planning
- Records Organization and Management
- Process and Procedure Refinement
- Hiring and Onboarding
- Administrative Management
- Payroll Administration and Timekeeping
Timeline
General Manager of Operations
Building Professionals Of Texas
09.2015 - Current
Settlement Negotiator/ Paralegal
The Bowers Law Group
08.2013 - 09.2015
Office Director / Modification Specialist
Prestige Development
01.2010 - 08.2013
Assistant Store Manager
Napa Auto Parts
01.2006 - 01.2010
Collections
Pentagroup Financial
01.2002 - 01.2006
Legal Secretary / Office Manager
Law Office of Dan Rhodes
01.1996 - 01.2002
Legal Secretary
Gary Tucker & Associates
01.1992 - 01.1996
Legal Secretary
Law Offices of Eino Zapata
01.1990 - 01.1992
Pasadena High School