Claudia Garcia
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
General Manager of Operations
Building Professionals Of Texas
09.2015 - Current
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Reviewed shift reports to understand current numbers and trends.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Settlement Negotiator/ Paralegal
The Bowers Law Group
08.2013 - 09.2015
- Determine liability/PIP/UIM insurance coverage and coordinate and arrange for appropriate medical treatment given injuries and coverage available; Placement of clients with appropriate care providers, issuing LOPs, with a PROVEN ability to monitor and insure client compliance with treatment; Gather medical and billing records, review and summarize same; Prepare settlement demand letters and packages for attorney review; Negotiate personal injury claims with adjusters pursuant to attorney direction and oversight; Discuss options and settlement authority with clients pursuant to attorney direction and oversight; Party and lien searches using county databases, etc
- Negotiate reductions on medical bills, liens, and subrogation claims pursuant to attorney direction and oversight; Review and preparation of releases and settlement disbursement documents.
Office Director / Modification Specialist
Prestige Development
01.2010 - 08.2013
- Conducted property tours for potential tenants and answered any questions
- Collected and kept careful records of rental payments
- Achieved the highest possible net operating income by implementing cost control and revenue improvement programs
- Monitored and documented all income, including delinquencies
- Managed all day-to-day activities involving tenants, subcontractors and property management
- Responsible for modifying mortgage loans, communicating with lenders and foreclosure attorneys.
Assistant Store Manager
Napa Auto Parts
01.2006 - 01.2010
- Communicated with customers regarding vehicle issues to assist in the purchase of automotive parts
- Communicated with commercial customers for ordering and delivery of automotive parts
- Responsible for scheduling of employees, payroll adjustments, training, inventory, cycle counts and corporate reports.
Collections
Pentagroup Financial
01.2002 - 01.2006
- Third party collections for various portfolios.
Legal Secretary / Office Manager
Law Office of Dan Rhodes
01.1996 - 01.2002
- Determine liability/PIP/UIM insurance coverage and coordinate and arrange for appropriate medical treatment given injuries and coverage available; Placement of clients with appropriate care providers, issuing LOPs, with a PROVEN ability to monitor and insure client compliance with treatment; Gather medical and billing records, review and summarize same; Prepare settlement demand letters and packages for attorney review; Negotiate personal injury claims with adjusters pursuant to attorney direction and oversight; Discuss options and settlement authority with clients pursuant to attorney direction and oversight; Party and lien searches using county databases, etc
- Negotiate reductions on medical bills, liens, and subrogation claims pursuant to attorney direction and oversight; Review and preparation of releases and settlement disbursement documents.
Legal Secretary
Gary Tucker & Associates
01.1992 - 01.1996
- Determine liability/PIP/UIM insurance coverage and coordinate and arrange for appropriate medical treatment given injuries and coverage available; Placement of clients with appropriate care providers, issuing LOPs, with a PROVEN ability to monitor and insure client compliance with treatment; Gather medical and billing records, review and summarize same; Prepare draft settlement demand letters and packages for attorney review; Negotiate personal injury claims with adjusters pursuant to attorney direction and oversight; Discuss options and settlement authority with clients pursuant to attorney direction and oversight; Party and lien searches using county databases, etc
- Negotiate reductions on medical bills, liens, and subrogation claims pursuant to attorney direction and oversight; Review and preparation of releases and settlement disbursement documents.
Legal Secretary
Law Offices of Eino Zapata
01.1990 - 01.1992
- Investigated facts and law of cases using pertinent sources to determine causes of action and to prepare cases
- Supported a team of two attorneys with generating and filing of pleadings, motions and various court documents.
Education
Pasadena High School
1987
Skills
- MS Office proficient
- QuickBooks
- Daily docket reports Personal Injury law familiarity
- Case management
- Office management
- 70 wpm typing
- Workload Planning
- Records Organization and Management
- Process and Procedure Refinement
- Hiring and Onboarding
- Administrative Management
- Payroll Administration and Timekeeping
Timeline
General Manager of Operations
Building Professionals Of Texas
09.2015 - Current
Settlement Negotiator/ Paralegal
The Bowers Law Group
08.2013 - 09.2015
Office Director / Modification Specialist
Prestige Development
01.2010 - 08.2013
Assistant Store Manager
Napa Auto Parts
01.2006 - 01.2010
Collections
Pentagroup Financial
01.2002 - 01.2006
Legal Secretary / Office Manager
Law Office of Dan Rhodes
01.1996 - 01.2002
Legal Secretary
Gary Tucker & Associates
01.1992 - 01.1996
Legal Secretary
Law Offices of Eino Zapata
01.1990 - 01.1992
Pasadena High School
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