Open To Work
CLAUDIA GARCIA
Work Preference
Summary
Organized and motivated professional experienced in fast-paced environments. Delivered high-quality results while adapting to last-minute changes and thriving under pressure. Focused on leveraging time management and organizational skills to contribute to company growth.
Overview
23
23
years of professional experience
Work History
Cashier Helper
Chevron Gas Station
Panorama City, California
06.2020 - 06.2023
- Operated cash register and processed transactions efficiently.
- Provided excellent customer service while ringing up purchases quickly and accurately.
- Assisted customers with purchases and provided product information.
- Resolved customer inquiries and handled service-related issues promptly.
- Managed inventory restocking and ensured product availability.
- Helped train new cashiers on company policies and procedures.
- Communicated with team members to ensure smooth operations during shifts.
Appointment Agent
Southern California Orthopedic Institute
Van Nuys, California
06.2000 - 09.2004
- Scheduled patient appointments using electronic health record systems.
- Managed incoming calls and responded to patient inquiries efficiently.
- Coordinated with medical staff to confirm appointment availability.
- Provided excellent customer service to enhance patient experience.
- Assisted in resolving appointment-related issues for patients and providers.
- Maintained organized records for scheduling and patient follow-ups.
- Collaborated with team members to improve appointment scheduling processes.
- Provided support for other agents when necessary during peak periods or when workloads were high.
- Monitored appointment schedules to ensure availability of resources needed for each appointment.
- Updated online calendar systems with new appointments and changes to existing ones.
- Assisted with creating reports from computerized appointment scheduling systems for management review.
- Resolved conflicts between customers and other departments related to appointment scheduling.
- Assisted customers in selecting available times for appointments that best suited their needs.
- Followed up with customers after an appointment was completed to ensure satisfaction with service provided.
Education
San Antonio Continues High School
Petaluma, CASome College (No Degree) - Nursing Practice
Santa Rosa Jr Colloge
Petaluma, CASkills
- Cash register operation
- Transaction processing
- Cash handling accuracy
- POS system proficiency
- Store operations
- Customer service
- Customer assistance
- Front desk operations
- Inventory management
- Data entry
- Time management
- Attention to detail
- Problem solving
- Team collaboration
- Effective communication
- Conflict resolution
- Workplace safety
- Appointment scheduling
- Cash register reconciliation
Languages
English
Professional
Spanish
Professional
Timeline
Cashier Helper
Chevron Gas Station
06.2020 - 06.2023
Appointment Agent
Southern California Orthopedic Institute
06.2000 - 09.2004
San Antonio Continues High School
Some College (No Degree) - Nursing Practice
Santa Rosa Jr Colloge