Claudia Garrigos
Paramount,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Commercial Cleaner
A & D Cleaning Service
Paramount, CA
06.2003 - Current
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Communicated guest service scores to drive improvement and higher guest satisfaction.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Explained goals and expectations required of trainees.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Checked all areas of the building for signs of pest infestation and took necessary action if any were found.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Steam-cleaned or shampooed carpets.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Kept records of hours worked, supplies used, and tasks completed each day.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Reported any damages or malfunctions observed while performing duties to supervisor.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Dusted furniture, machines or equipment.
- Notified managers of repair needs or additions to building operating systems.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Cobach 7
Cd.Juarez Chihuaha06-1990
Skills
- Communication
- Customer Service
- Calm Under Pressure
- Verbal Communication
- Hot Stone Massage
- Swedish Massage
- Physical Strength
- Aromatherapy
- Massage Therapy
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Commercial Cleaner
A & D Cleaning Service
06.2003 - Current
High School Diploma -
Cobach 7
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