Claudia Gavino
Valley,AL
Summary
Accomplished professional with a proven track record at Hyundai Powertrain Plant 2, excelling in roles requiring exceptional customer service and teamwork. Demonstrated ability to enhance team efficiency and resolve conflicts, fostering a collaborative environment. Skilled in machine operation and problem-solving, significantly contributing to company goals and maintaining high safety standards.
Overview
15
15
years of professional experience
Work History
Team Member
GFA Solutions
2024.03 - 2024.07
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Team Leader
Hyundai Powertrain Plant 2
2023.02 - 2023.12
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Team Lead
Hyundai Transys Seating Systems
2019.11 - 2023.02
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Shift Leader
Del Taco
2018.11 - 2019.11
- Trained new employees and delegated daily tasks and responsibilities.
- Prep/Hot Bar/Cold Bar/Open-Closing Procedures.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Bilingual Call Center Agent
Total Systems Services, TSYS
2013.01 - 2015.12
- Retained valuable customers by offering suitable solutions that addressed their needs and concerns.
- Escalated complex issues to appropriate departments, ensuring timely resolution and customer satisfaction.
- Contributed to the achievement of departmental goals by consistently meeting or exceeding individual performance metrics.
Machine Operator
Little Lady Foods
2010.01 - 2012.12
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Education
High School Diploma -
El Nido Family Centers
Los Angeles, CA06.2019
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Languages
Spanish
Full Professional
Timeline
Team Member
GFA Solutions
2024.03 - 2024.07
Team Leader
Hyundai Powertrain Plant 2
2023.02 - 2023.12
Team Lead
Hyundai Transys Seating Systems
2019.11 - 2023.02
Shift Leader
Del Taco
2018.11 - 2019.11
Bilingual Call Center Agent
Total Systems Services, TSYS
2013.01 - 2015.12
Machine Operator
Little Lady Foods
2010.01 - 2012.12
High School Diploma -
El Nido Family Centers
Similar Profiles
Lane SmithLane Smith
IT Technician at GFA Computer SystemsIT Technician at GFA Computer Systems
VINCENT AKORLIVINCENT AKORLI
Head of Competitions at GFA/ERFAHead of Competitions at GFA/ERFA
JOSE DAVID GUERRERO TOVARJOSE DAVID GUERRERO TOVAR
Inspection and quality control (HYUNDAI) at GFA ALABAMA INC.Inspection and quality control (HYUNDAI) at GFA ALABAMA INC.