Claudia Gazal Batiz
Los Gatos,CA
Summary
Offering strong interpersonal skills and sincere interest in community development, eager to learn and grow in this field. Contributes solid foundation in communication techniques and event coordination. Ready to use and develop organizational and outreach skills in Campus Collaborative Coordinator role.
Overview
17
17
years of professional experience
Work History
Community Liaison
CUSD
08.2023 - Current
- Managed enrollment, transportation, and paperwork for parents to take advantage of community resources.
- Organized workshops for staff members on cultural competence and inclusivity practices to better serve diverse populations within the community.
- Increased awareness of community resources by creating and distributing informative materials and conducting outreach activities.
- Strengthened community partnerships by organizing and attending collaborative events.
- Enhanced cultural awareness and diversity, organizing multicultural events that celebrated different cultures and traditions within community.
- Coordinated volunteer recruitment efforts to support various programs within the organization.
- Managed approximately 15 calls from parents per day, emails and 4 to 5 meetings on the busiest days.
Attendance Clerk
CUSD
05.2023 - 06.2023
- Maintain attendance records
- Help students who are sick or injured at school
- Expedited the enrollment process by obtaining accurate contact information for new students'' families during registration periods.
- Provided backup support for front desk, enhancing overall office efficiency during peak periods.
- Managed approximately 30 incoming calls and emails from parents.
Account Manager
On Fire Communications
11.2007 - 10.2022
- Monitored sales and feedback from customers
- Continually researched new business opportunities in the market
- Developed and implemented effective campaigns
- Served as an enthusiastic and productive team member
- Answered customer queries and concerns
- Managed client accounts for over 5 years, cultivating relationships with clients and providing exceptional service
- Monitored account activity and performance metrics to identify areas of improvement and recommend solutions
- Developed and implemented strategies to increase customer loyalty and revenue
- Created detailed reports and presentations for senior management to track progress
- Collaborated with marketing and sales teams to develop promotional campaigns and target new customers
Education
MBA - International Marketing
Universidad Anahuac Del Norte
Mexico City07.2012
Bachelor of Science - Marketing
Universidad Del Valle De Mexico
Mexico City05.2009
Skills
- Interpersonal skills
- Community engagement
- Cultural sensitivity
- Active listening
- Decision-making
- Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
Community Liaison
CUSD
08.2023 - Current
Attendance Clerk
CUSD
05.2023 - 06.2023
Account Manager
On Fire Communications
11.2007 - 10.2022
MBA - International Marketing
Universidad Anahuac Del Norte
Bachelor of Science - Marketing
Universidad Del Valle De Mexico
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