Summary
Overview
Work History
Education
Skills
Languages
Languages
Work Availability
Quote
Timeline
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Claudia Gomez

Winnetka,CA

Summary

Personable and dedicated Customer Service Representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience

Work History

Office Managemer

Prestige Floor Covering Inc.
Canoga Park, CA
01.2022 - 07.2023
  • Managed office inventory and placed new supply orders.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

Teacher

Bethlehem Lutheran Preschool
Granada Hills, CA
06.2014 - 06.2020
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
  • Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Maintained a safe and orderly learning environment for all students.

Office Management / Payroll Administrator

Prestige Floor Covering Inc.
Canoga Park, CA
01.2017 - 06.2019
  • Managed electronic timekeeping systems or manually collected and reviewed timesheets.
  • Produced and filed payroll reports every week.
  • Maintained accurate records of employee attendance, leave balances and tax information.
  • Verified employee hours worked against timesheets provided by supervisors.
  • Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
  • Collaborated with accounting personnel to reconcile accounts related to payroll activities each month.
  • Processed new employee paperwork and entered information into payroll system.

Education

Liberal Arts And General Studies

Los Angeles Mission College
Sylmar, CA

No Degree - Child Development

West Valley Occupational Center
Woodland Hills, CA
08-2000

High School Diploma -

Grover Cleveland Charter High School
Reseda, CA
06-1999

Skills

  • Office Management
  • Customer Relations
  • Inventory Control
  • Clerical Support
  • Invoicing and Billing
  • Data Entry
  • Customer Service
  • Sorting and Labeling
  • Managing office supply inventory
  • Office support (phones, faxing, filing)

Languages

English and Spanish

Languages

Spanish
Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Office Managemer

Prestige Floor Covering Inc.
01.2022 - 07.2023

Office Management / Payroll Administrator

Prestige Floor Covering Inc.
01.2017 - 06.2019

Teacher

Bethlehem Lutheran Preschool
06.2014 - 06.2020

Liberal Arts And General Studies

Los Angeles Mission College

No Degree - Child Development

West Valley Occupational Center

High School Diploma -

Grover Cleveland Charter High School

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Claudia Gomez