Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Claudia Gomez

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Facilities Coordinator

Spear Education
09.2017 - Current


  • Maintain physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Direct vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
  • Enforce compliance with applicable health, safety and environmental regulations to reduce risks.
  • Enhance workplace safety by ensuring compliance with OSHA regulations.
  • Schedule, coordinated and supervised all facility-related tasks and activities to monitor performance.
  • Assist manager in project implementation, materials procurement, contract preparation, and scheduling.
  • Maintain accurate records of equipment warranties, service agreements, and necessary documentation to ensure prompt resolution of issues when needed.
  • Manage staff of 12, create work schedules, distribute assignments, and supervised day-to-day operations.
  • Monitored inventory and order supplies while adhering to maintenance budget restrictions.

Customer Service Representative

Secure Transportation
01.2017 - 09.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Schedule medical transportation for patients
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained up-to-date knowledge of product and service changes.

Commercial Janitorial Cleaner

Hygienic Green Cleaning
01.2015 - 01.2017
  • Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
  • Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Developed and maintained cleaning schedules to clean designated areas and manage shifts.

Education

High School Diploma -

Metro-Tech High School
Phoenix, AZ
05.2010

Skills

  • Excellent Attention to Detail
  • Customer services
  • Chemical Safety
  • Facilities Management
  • Task Delegation
  • Moderate in Excel and Microsoft
  • Scheduling
  • Administrative tasks

Certification

  • Covid-19: Facility Surface Cleaning, Disinfecting and Usage guidelines Training - 05/27/2020
  • 10 hr Osha certification Outreach Training and General Industry training
  • CPR Certified - 01/11/2022 - current

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Facilities Coordinator

Spear Education
09.2017 - Current

Customer Service Representative

Secure Transportation
01.2017 - 09.2017

Commercial Janitorial Cleaner

Hygienic Green Cleaning
01.2015 - 01.2017

High School Diploma -

Metro-Tech High School
Claudia Gomez