Claudia Guillot

Adminstrative Assistant

Dr. Weismann and Mehrel

07.2003 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Performed research to collect and record industry data.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Collected and documented patient medical information such as blood pressure and weight.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Collected pertinent data and calculations to aid physician in interpreting results.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Taught patients about medications, procedures, and care plan instructions.
Oriented and trained new staff on proper procedures and policies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Implemented care and efficiency improvements to support and enhance office operations.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Reviewed patient charts to better understand health histories, diagnoses, and treatments.
Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
Verified signatures and checked medical charts for accuracy and completion.
Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Resourcefully used various coding books, procedure manuals, and on-line encoders.
Communicated with insurance companies to research and resolved coding discrepancies.
Input data into computer programs and filing systems.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Followed exact procedures for handling transfers and other releases of medical records.
Assisted in preparation of medical reports for external parties.
Maintained accuracy, completeness, and security for medical records and health information.
Sorted and distributed incoming and outgoing medical records.
Tracked and monitored requests for medical records release.
Developed and implemented new filing system for medical records to improve efficiency.
Processed and tracked requests for medical records from external organizations.
Followed up with medical staff regarding missing information in patient records.
Verified accuracy of patient information in medical records.
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Identified new methods to optimize medical records management.

Overview

Work History

Adminstrative Assistant

Education

No Degree - Pre Med

High School Diploma -

Skills

Languages

Timeline

Adminstrative Assistant

No Degree - Pre Med

High School Diploma -

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