Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claudia Gutierrez

Dallas,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Packer/Operator

Poly-America LP
Grand Prairie, TX
02.2024 - Current

I started this job as a packer. In this position I was trained to pack plastic bags in boxes, which would come out from a working machine. This job is a fast-paced working environment. Everyday I am learning something new and I love working with my co-workers. The following are essential tasks that I would have to make.

  • Maintained a clean and safe work environment by adhering to company safety protocols and regulations.
  • Enhanced product quality by closely monitoring packing procedures and addressing any issues promptly.
  • Managed multiple tasks simultaneously while maintaining accuracy during high-volume periods.
  • Reduced waste materials through careful planning of packing strategies and efficient use of resources.
  • Increased efficiency in packing process by implementing new equipment and techniques.
  • Ensured timely completion of orders by prioritizing tasks and effectively managing workload.
  • Collaborated effectively with coworkers on various projects, ensuring seamless transitions between workstations.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Tied completed pallets with specified instructions.

Customer Service Representative

FARO Service
Dallas, TX
02.2023 - 01.2024

As I was part of the FARO team, I was trained to work with online Amazon orders. The department in which I was assigned was about makeup and skin health products. First thing in the morning my focus was on responding every email and working on assigned tasks. I would also wrapped pallets and made sure that every BOL and important documents were ready. The following are more tasks that I would have to complete.

  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Material Hnadler

Ulta Beauty Distribution Center
Mountain Creek Parkway, Dallas Tx
09.2022 - 12.2022

In Ulta Distribution, I was trained how to use scanners in order to scan every different item that would come in the lines for a specific store. I would sometimes work in teams in order to make the production more efficient and faster. I would also do the following on a daily basis.

  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Packer/Quality Control Technician

Mission Foods
Grand Prairie, TX
11.2021 - 08.2022

Being a packer in Mission Foods was my first job after graduating from high school. In here I would pack tortillas following GMP's and work with my co-workers in order to reach our daily goals. A few months later, I was promoted to the position of a Q.A technician in where I learned many things dealing with specifications and laboratory tests. The following are things that I added that was also part of my job.

  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Improved team collaboration through effective communication and coordination with coworkers.

Education

High School Diploma -

Moises E Molina High School
Dallas, TX
05.2021

Skills

  • Product Inspection
  • Order Picking
  • Efficient multitasking
  • Machine Operation
  • Packaging Techniques
  • Warehouse Safety
  • Shipping procedures
  • Labeling Accuracy
  • Product Packaging
  • Packing boxes
  • Weighing and Measuring
  • Quality Assurance
  • Reading Comprehension
  • Labeling
  • Product Organization
  • Quality Control
  • Food Safety Regulations
  • Item packaging
  • Product Sorting

Languages

Spanish
Full Professional

Timeline

Packer/Operator

Poly-America LP
02.2024 - Current

Customer Service Representative

FARO Service
02.2023 - 01.2024

Material Hnadler

Ulta Beauty Distribution Center
09.2022 - 12.2022

Packer/Quality Control Technician

Mission Foods
11.2021 - 08.2022

High School Diploma -

Moises E Molina High School
Claudia Gutierrez