Claudia Guzman
Los Angeles,CA
Summary
Proven Medical Assistant with a track record of enhancing patient satisfaction and streamlining clinic operations at Cedar Sinai Medical Center. Expert in HIPAA compliance and inventory management, adept at fostering patient trust through exceptional customer service. Achieved significant improvements in clinical efficiency and patient care quality. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Cedar Sinai Medical Center
2016.06 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Medical Assistant
UCLA
2006.04 - 2016.04
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
No Degree -
Americal Career College
Los Angeles, CA04.2004
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Inventory and supply management
- Direct Patient Care
- Adaptable
Timeline
Medical Assistant
Cedar Sinai Medical Center
2016.06 - Current
Medical Assistant
UCLA
2006.04 - 2016.04
No Degree -
Americal Career College
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